Traffic Dispatcher

TN United Kingdom; Burgess Hill; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Traffic Dispatcher to oversee daily operations in the depot. This role involves managing staff, optimizing routes, and ensuring compliance with health and safety standards. The ideal candidate will have strong geographical knowledge and logistics experience, along with proficiency in Microsoft Outlook and Excel. Join a forward-thinking company that values diversity and is committed to improving lives through innovative waste management solutions. This is an exciting opportunity to contribute to a dynamic team dedicated to excellence in service delivery.

Qualifications

• Strong geographical knowledge of the local area is essential.
• Experience in the Services or Logistics industry is required.

Responsibilities

• Manage operational staff daily to achieve excellent service delivery.
• Optimize route efficiency and ensure driver availability.
• Perform administrative duties related to payroll and vehicle management.

Skills

Geographical Knowledge

Logistics Experience

Microsoft Outlook

Microsoft Excel

Planning Skills

Organizing Skills

Prioritizing Skills

Job description

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The Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best-in-class service delivery to customers, maintain health & safety standards, and ensure environmental and O licence compliance.

Your core responsibilities

1. Manage operational staff daily to achieve excellent service delivery.
2. Optimize route efficiency and utilize disposal outlets effectively within the area.
3. Ensure driver availability and coverage in line with legislation and company procedures.
4. Perform administrative duties such as inputting pay, bonuses, and disposal information into company systems.
5. Manage vehicles proactively, liaising with the fleet team, ensuring safe operations, wheel security, and monitoring vehicle weights.
6. Supervise daily vehicle availability and driver checks per company policy.
7. Contribute to cost control by analyzing depot reports and seeking efficiency improvements.
8. Complete all administrative tasks for the Dispatch office, including timesheets, tachograph records, payroll, holiday rotas, and QLS resolution.
9. Work with the Depot Manager to deliver mandatory training, inductions, and toolbox talks as per company policy.

Requirements:

• Strong geographical knowledge of the local area.
• Experience in the Services or Logistics industry.
• Proficient in Microsoft Outlook and Excel.
• Effective planning, organizing, and prioritizing skills.

About Biffa

We’re changing the way people think about waste. Whether turning waste into power, recycling, or keeping streets clean, we see every day as an opportunity to improve lives. Our 11,000+ employees share this vision, offering rewarding and challenging careers.

We champion diversity and equality, believing that different perspectives foster a creative and effective work environment.