Dispatcher

JD.COM; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Dispatcher to enhance logistics efficiency. In this pivotal role, you will plan and optimize delivery routes, coordinate with drivers, and ensure timely deliveries. Your analytical skills will help resolve logistical challenges in real-time, contributing to customer satisfaction. This position offers the opportunity to work closely with operations and IT teams to improve routing systems, making a significant impact on the company's logistics operations. If you thrive in a dynamic environment and are passionate about logistics, this role is perfect for you.

Qualifications

• Minimum Bachelor's degree in logistics or related field.
• Experience as a dispatcher or logistics coordinator.
• Strong analytical and problem-solving skills.

Responsibilities

• Plan and optimize daily delivery routes for efficiency.
• Communicate with drivers to resolve delivery challenges.
• Monitor delivery performance to improve success rates.

Skills

Logistics Coordination

Route Planning

Microsoft Office

Analytical Skills

Communication Skills

Problem-Solving

Organizational Skills

Time Management

Stress Management

Logistics Software Familiarity

Education

Bachelor's Degree in Logistics

Bachelor's Degree in Supply Chain Management

Bachelor's Degree in Business Administration

Tools

Logistics Software

Route Optimization Tools

Job description

This advertiser has chosen not to accept applicants from your region.

Full Job Description

JD Logistics is a global provider of technology-drivensupply chain and logistics services. Established as a dedicatedbusiness group of JD.com in April 2017, JD Logistics serves a widerange of businesses and individual consumers, reaching nearly everycorner of China. Continuously expanding its global network, JDLogistics is committed to enhancing global supply chain efficiency andsustainability through cutting-edge technology.

About the Role

As a Dispatcher , you willbe responsible for efficiently planning delivery routes, coordinatingdrivers, and ensuring timely deliveries. You will play a key role inoptimizing operational efficiency and resolving logistical challengesin real-time.

Your Responsibilities

• Plan and optimize daily delivery routes based onefficiency and customer requirements.
• Adjust routesdynamically based on traffic, distance, and real-time issues.
• Communicate with drivers and provide support for deliverychallenges.
• Monitor delivery performance and improve on-timedelivery rates.
• Ensure high delivery success rates andcustomer satisfaction.
• Work closely with the operationsmanager and IT team to enhance routing systems.

Required Skills & Qualifications

• MinimumBachelor's degree in logistics, supply chain management, businessadministration, or a related field.
• Experience as a routeplanner, dispatcher, or logistics coordinator.
• Proficiency inMicrosoft Office (Excel, Word, Outlook).
• Strong analyticaland problem-solving skills.
• Excellent organizational andtime-management abilities.
• Ability to handle stress and adaptquickly to changes.
• Effective communication skills tocoordinate with drivers and teams.
• Familiarity with logisticssoftware and route optimization tools is a plus.