Trading Team Manager: Lead Stock & Customer Service

B&Q Limited; Poole; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Pension

Annual bonus

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6.6 weeks holiday

Employee assistance programme

Shopping discounts

Wellbeing benefits

Job summary

B&Q Poole is seeking a Trading Team Manager to lead a high performing store team and drive commercial delivery on the trading floor. You’ll coach colleagues, manage end-to-end stock, drive promotions, and use data to review performance.

Permanent contract, 36.75 hours per week, with a salary up to £33,000 per annum plus bonus, a strong pension, and 6.6 weeks holiday. The role sits at B&Q Poole and Castlepoint, promoting inclusion and exceptional customer service.

Qualifications

• Coaching and developing colleagues to reach their best performance.
• Ability to lead rather than perform routine tasks.
• Strong focus on process to improve stock availability.
• Excellent planning and organisational skills.

Responsibilities

• Drive commercial delivery on the core trading floor, including stock management, range changes and promotions.
• Conduct regular commercial reviews using sales data and customer feedback.
• Support colleagues to build product knowledge and deliver excellent customer service.

Skills

Coaching

Leadership

Stock management

Commercial awareness

Job description

B&Q Poole is seeking a Trading Team Manager to lead a high performing store team and drive commercial delivery on the trading floor. You’ll coach colleagues, manage end-to-end stock, drive promotions, and use data to review performance.

Permanent contract, 36.75 hours per week, with a salary up to £33,000 per annum plus bonus, a strong pension, and 6.6 weeks holiday. The role sits at B&Q Poole and Castlepoint, promoting inclusion and exceptional customer service.