Trading Systems Support Analyst

Marex Group; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Trading System Support Analyst to deliver exceptional 1st and 2nd level support for their trading platforms. In this dynamic role, you will engage with both internal and external clients, ensuring smooth operations across various trading systems. The position requires a proactive individual with a strong understanding of front office systems and high-frequency trading platforms. Join a collaborative team that values integrity and adaptability, where your contributions will directly impact the efficiency of trading operations in a fast-paced environment. This is a unique opportunity to grow your career in a supportive and innovative setting.

Qualifications

• Minimum 2 years’ experience with front end systems and admin tools.
• Excellent working knowledge of database queries and Excel.

Responsibilities

• Provide 1st/2nd line support for Trading Platforms.
• Ensure compliance with regulatory requirements.
• Liaise between technology and business groups.

Skills

Front Office Systems

High Frequency Trading Knowledge

Database Queries

Client On-Boarding

FIX Messaging Protocol

Excellent Communication Skills

Dynamic Work Ethic

Tools

Fidessa

TT

CQG

Webice

CME Direct

Job description

Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world’s major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas.

Trading System Support Analyst to provide 1st/2nd level support to all Front Office, real-time trading and market data systems.

Overall Responsibilities

• Provide 1st/2nd line support for all Trading Platforms offered to both internal and external client base.
• Trading front end functionality knowledge.
• Assist in client On-Boarding.
• High Frequency trading platform knowledge.
• User & account administration to include limits adjustments upon Risk approval.
• System outage management of client trades.
• Liaison between technology dept. and business groups to communicate changes.
• On-going review of manual processes e.g. Reporting to identify improvements / automation opportunities.
• Must be comfortable with shift coverage generally between 7:00am and 5:30pm (to cover 8.5 hours) Mon-Fri; with occasional needs for evening, weekend and holiday coverage.

Standard Responsibilities

• Ensuring compliance with the company’s regulatory requirements under the FCA, NFA, AMF, AFM, MAS and any other relevant regulatory body.
• Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with.
• Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values.
• At all times complying with the FCA’s Code of Conduct and Marex’s Code of Conduct.
• To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility.
• To report any breaches of policy to Compliance and/or your supervisor as required.
• To escalate risk events immediately.
• To provide input to risk management processes, as required.

Skills and Experience

• Minimum of 2 years’ experience working with front end systems and admin tools including Fidessa, TT, Stellar, CQG, Webice, CME Direct and various other ISVs.
• Minimum 2 years’ experience of dealing Global exchanges such as ICE, CME, Eurex, etc.
• Minimum of 1 year’s experience in Exchange connectivity for global derivative, commodity, cash and equity markets.
• Excellent working knowledge of database queries and Excel for Compliance audits and management reporting.
• Minimum of 1 year previous experience of client On-Boarding for both Fix and bespoke API protocols.
• Minimum of 2 years market knowledge to handle 1st line system admin requests (e.g. manual ticket booking, change in limits etc.).
• Working knowledge of FIX Messaging Protocol with a minimum of 6 months hands-on experience.

*candidates outside of this range will also be considered.

• Dynamic work ethic: ability to adapt to changing electronic trading environment. Pro-actively learning new technologies and adapt to new technologies, platforms, or requirements.
• Proactive and willingness to pick up issues.
• Excellent verbal and written communication skills.
• A collaborative team player, approachable, self-efficient and influences a positive work environment.
• Resilient in a challenging, fast-paced environment.
• Excels at building relationships, networking and influencing others.
• Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness.

Conduct Rules

You must:

• Act with integrity.
• Act with due skill, care and diligence.
• Be open and cooperative with the FCA, the PRA and other regulators.
• Pay due regard to the interests of customers and treat them fairly.
• Observe proper standard of market conduct.

Company Values

Acting as a role model for the values of the Company:

Respect – Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.

Integrity – Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves.

Collaborative – We work in teams – open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.

Developing our People – Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex the place ambitious, hardworking, talented people choose to build their careers.

Adaptable and Nimble – Our size and flexibility is an advantage. We are big enough to support our client’s various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well-controlled environment fosters initiative as well as employee satisfaction.

Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.