Trading Systems Support Analyst

TN United Kingdom; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Trading System Support Analyst to provide critical support for front office trading and market data systems. This role is essential for ensuring seamless operations and requires a dynamic individual with a strong background in trading platforms and client onboarding. The ideal candidate will thrive in a fast-paced environment, showcasing excellent communication skills and a proactive approach to problem-solving. Join a collaborative team that values integrity and adaptability, where your contributions will directly impact the success of trading operations across global markets. If you are ready to take on this exciting challenge, we want to hear from you!

Qualifications

• Minimum 2 years' experience with front end systems and admin tools.
• Excellent working knowledge of database queries and Excel.

Responsibilities

• Provide 1st/2nd line support for Trading Platforms.
• Assist in client On-Boarding and system outage management.

Skills

Front end systems knowledge

Client On-Boarding

Database queries

Excellent communication skills

High Frequency trading knowledge

FIX Messaging Protocol

Adaptability to new technologies

Tools

Fidessa

TT

Stellar

CQG

Webice

CME Direct

Job description

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Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,300 employees across Europe, Asia and the Americas.

For more information visit www.marex.com

Role Summary

Trading System Support Analyst to provide 1st/2nd level support to all Front Office, real-time trading and market data systems.

Overall Responsibilities

• Provide 1st/2nd line support for all Trading Platforms offered to both internal and external client base.
• Trading front end functionality knowledge.
• Assist in client On-Boarding.
• High Frequency trading platform knowledge.
• User & account administration to include limits adjustments upon Risk approval.
• System outage management of client trades.
• Liaison between technology dept. and business groups to communicate changes.
• On-going review of manual processes e.g. Reporting to identify improvements / automation opportunities.
• Must be comfortable with shift coverage generally between 7:00am and 17:30pm (to cover 8.5 hours) Mon-Fri; with occasional needs for evening, weekend and holiday coverage.

Skills and Experience

• Minimum of 2 years' experience working with front end systems and admin tools including Fidessa, TT, Stellar, CQG, Webice, CME Direct and various other ISVs.
• Minimum 2 years' experience of dealing with Global exchanges such as ICE, CME, Eurex, etc.
• Minimum of 1 year's experience in Exchange connectivity for global derivative, commodity, cash and equity markets.
• Excellent working knowledge of database queries and Excel for Compliance audits and management reporting.
• Minimum of 1 year's previous experience of client On-Boarding for both Fix and bespoke API protocols.
• Minimum of 2 years market knowledge to handle 1st line system admin requests (e.g. manual ticket booking, change in limits etc.).
• Working knowledge of FIX Messaging Protocol with a minimum of 6 months hands-on experience.

*candidates outside of this range will be also considered

• Dynamic work ethic: ability to adapt to changing electronic trading environment. Pro-actively learning new technologies and adapt to new technologies, platforms, or requirements.
• Proactive and willingness to pick up issues.
• Excellent verbal and written communication skills.
• A collaborative team player, approachable, self-efficient and influences a positive work environment.
• Resilient in a challenging, fast-paced environment.
• Excels at building relationships, networking and influencing others.
• Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness.

Conduct Rules

You must:

• Act with integrity.
• Act with due skill, care and diligence.
• Be open and cooperative with the FCA, the PRA and other regulators.
• Pay due regard to the interests of customers and treat them fairly.
• Observe proper standards of market conduct.

Company Values

Acting as a role model for the values of the Company:

Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly.

Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do – our clients expect this and we demand it of ourselves.

Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do.

Developing our People - Our people are the basis of our competitive advantage. We look to “grow our own” and make Marex the place ambitious, hardworking, talented people choose to build their careers.

Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction.

Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.