Trading Support Manager - Argos

Sainsbury's; Farnham; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a Nightshift Manager to lead a dedicated team in a fast-paced environment. In this pivotal role, you will oversee nightly operations, ensuring the store is ready for customers each morning. Your leadership will drive performance, manage team dynamics, and uphold exceptional service standards. With a commitment to inclusivity and employee wellbeing, this company offers a supportive atmosphere where your contributions are valued. Join a team that prioritizes both customer satisfaction and colleague support, while enjoying a range of attractive benefits and a competitive salary package.

Benefits

10% discount card

Free food and hot drinks

Generous holiday entitlement

Pension matching

Share scheme

Wellbeing support

Colleague networks

Cycle to Work scheme

Special offers on gym memberships

Special offers on retail vouchers

Qualifications

• Experience in line management within a fast-paced operational environment.
• Ability to manage performance issues and conduct disciplinaries.

Responsibilities

• Lead a team overnight to replenish the store and manage operations.
• Ensure safety and wellbeing of colleagues while maintaining store standards.

Skills

People management

Customer service

Performance management

Operational leadership

Job description

What you’ll be doing:

Leading a team overnight, to replenish the store whilst getting stuck in yourself to prioritise deliveries, organise the warehouse and replenish shelves.

Often, you get to run a full store operation on your own overnight, being responsible for the full shift and the safety and wellbeing of colleagues in store.

Making sure that standards are brilliant come morning so we’re ready to serve our customers.

People management is a big part of the role, managing performance and capability, conducting disciplinaries and ensuring scheduling and pay are accurate.

To help support this lifestyle, our nightshift managers work full-time hours over 4 nights, as well as receiving a £4,500 premium on top of your base salary.

What makes a great nightshift manager:

1. Previous line management responsibilities in a fast-paced, operational environment.
2. Provides brilliant customer service and coaches a team to do the same.
3. Delivers KPI's or other performance indicators.
4. Can manage disciplinaries, performance issues or other similar employee relations issues.
5. Leads operations and is comfortable doing this alone in the absence of more senior management.

Working for us has great rewards:

Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:

• Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday and 15% off at Argos every payday.
• Free food and hot drinks provided for Colleagues in all our stores.
• Generous holiday entitlement, maternity and paternity leave.
• Pension – we’ll match 4-7.5% of your pension contributions.
• Sainsbury’s share scheme – build up an investment at discounted rates.
• Wellbeing support – access to emotional support, counselling, legal and financial advice.
• Colleague networks – link with like-minded people to help fulfil your potential.
• Our Cycle to Work scheme gives you the opportunity to hire a new bike and cycling equipment, whilst saving on tax and NI.
• Special offers on gym memberships, restaurants, holidays, retail vouchers and more.

An inclusive place to work and shop:

We are committed to being a fully inclusive retailer where everyone feels welcome, where our customers love to shop, and our colleagues love to work. With this in mind, whilst working for us, we offer enhanced maternity, paternity, and adoption leave, support for carers, and resources to help you understand and support your team. We also have internal colleague networks to make sure we have true representation for everyone; these help us highlight barriers that our colleagues may face so we can focus on removing these. If you want to know more about our commitments to being a truly inclusive retailer, you can take a look here.

If you need any adjustments during the application or interview stages, let us know, and we’ll do our best to support you.

Managing in our stores:

Our management teams are at the heart of operations in store. They lead by example – inspiring and motivating our teams to give their best for every customer every day. From product availability and health and safety to running the day-to-day operation, there’s no part of the in-store experience they don’t get to influence and improve. And what they do makes work better for our colleagues and shopping better for our customers.