Trading Standards Enforcement Officer - Remote & Flexible

East Midlands Councils/East Midlands Jobs; Matlock; Hybrid; GBP 28,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Flexi time

Remote work option

Professional development

Job summary

East Midlands Councils, trading as East Midlands Jobs, invites applications for an Enforcement Officer within our Trading Standards Service. Based in Matlock, you will advise traders and consumers on consumer legislation, investigate complaints, and enforce statutory powers while progressing toward professional qualifications.

You will join a supportive team and have opportunities for hybrid working and ongoing professional development to enhance your qualifications in Trading Standards.

Qualifications

• Ability to deal confidently with members of the public and business.
• Ability to gather and accurately record information.
• Ability to maintain confidentiality.
• Good literacy, numeracy and ICT skills.
• Ability to comprehend technical and legal information and communicate this to others.
• Ability to work to agreed deadlines.
• Willingness to undertake further qualifications and professional development to degree standard.

Responsibilities

• Advising traders and consumers on consumer legislation.
• Assess and investigate complaints which reveal breaches of trading standards legislation using the appropriate criminal or civil law options.
• Conduct duties in accordance with statutory enforcement powers.
• Processing applications and renewals to the Trusted Trader Scheme.
• Supporting promotion of the scheme to consumers and traders.
• Providing support across the Trading Standards service as appropriate.
• Conduct duties in accordance with relevant legal duties and regulatory codes of practice applicable to the service.

Skills

Public dealing

Information gathering

Confidentiality

Literacy

Numeracy

ICT skills

Legislation comprehension

Deadline driven

Professional development

Job description

East Midlands Councils, trading as East Midlands Jobs, invites applications for an Enforcement Officer within our Trading Standards Service. Based in Matlock, you will advise traders and consumers on consumer legislation, investigate complaints, and enforce statutory powers while progressing toward professional qualifications.

You will join a supportive team and have opportunities for hybrid working and ongoing professional development to enhance your qualifications in Trading Standards.