Trading Standards Enforcement Officer (Hybrid/Remote)

Derbyshire County Council; Matlock; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Flexi time

Hybrid working

Progression towards Trading Standards/

Pension scheme

Annual leave 25 days (+5 after 5 years

Incremental annual pay increases

Discounts at county leisure centres

Job summary

Derbyshire County Council is seeking an enthusiastic Enforcement Officer to join the Trading Standards Service. Based in Matlock with hybrid working, you will advise traders and consumers on legislation, investigate complaints, and contribute to enforcement actions while supporting professional development in Trading Standards qualifications.

You will work with a supportive team, handle public interactions confidently, and play a key role in promoting consumer protection and fair trading across

Qualifications

• Ability to deal confidently with members of the public and business.
• Ability to gather and accurately record information.
• Ability to maintain confidentiality.
• Good literacy, numeracy and ICT skills.
• Ability to comprehend technical and legal information and communicate this to others.
• Ability to work to agreed deadlines.
• Willingness, commitment and motivation to undertake further qualifications and professional development to degree standard.

Responsibilities

• Advising traders and consumers on consumer legislation.
• Assess and investigate complaints which reveal breaches of trading standards legislation using the appropriate criminal or civil law options.
• Conduct duties in accordance with statutory enforcement powers.
• Processing applications and renewals to the Trusted Trader Scheme.
• Supporting promotion of the scheme to consumers and traders.
• Providing support across the Trading Standards service as appropriate.
• Conduct duties in accordance relevant legal duties and regulatory codes of practice applicable to the service.

Skills

Public interaction

Information gathering

Confidentiality

Literacy numerical ICT

Legal information communication

Deadline adherence

Professional development to degree

Job description

Derbyshire County Council is seeking an enthusiastic Enforcement Officer to join the Trading Standards Service. Based in Matlock with hybrid working, you will advise traders and consumers on legislation, investigate complaints, and contribute to enforcement actions while supporting professional development in Trading Standards qualifications.

You will work with a supportive team, handle public interactions confidently, and play a key role in promoting consumer protection and fair trading across