Trading Operations Administrator

Conrad Energy; Abingdon; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading energy company is seeking a Trading Operations Administrator to coordinate between Trading and Operations teams. The role involves managing communications, supporting compliance, and delivering performance reports. Ideal candidates will have at least 2 years of experience in administration, strong communication skills, and proficiency in Microsoft Office.

Qualifications

• Minimum 2 years in an office administration or secretarial role.
• Excellent telephone manner and professional communication.
• Proficient in Microsoft Office: Excel, Outlook, and Word.

Responsibilities

• Act as the primary point of contact between Trading and Operations.
• Prepare and distribute performance reports and maintenance plans.
• Generate incident reports for operational disruptions.

Skills

Communication

Stakeholder Management

Attention to Detail

Problem Solving

Tools

Microsoft Office

JIRA

Power BI

Job description

As our Trading Operations Administrator, you will serve as the vital liaison between the Trading and Operations teams, ensuring seamless coordination of maintenance schedules, outages, and optimisation activities across our fleet of power stations. You’ll manage critical communications with Field Engineers, support compliance and trade reconciliation, and deliver timely performance reporting to our optimisation customers.

About Conrad Energy Ltd

Conrad Energy is a fast-growing UK energy company. We’re powering the move towards renewables through innovation and technology. We generate power to support the National Grid when renewables can’t meet demand and we buy, sell and manage energy for businesses nationally.

With a portfolio including gas, batteries, solar, wind and hydrogen, our 83 sites, operational or in construction, have a potential to generate 983MW of power making us one of the leading flexible energy providers in the country. Optimised and operated using our market-leading software, iON+, we’re at the forefront of shaping a more efficient energy sector that is both reliable and sustainable.

Over the last few years, we’ve planned and developed some of the largest energy infrastructure projects in Europe, as well as rapidly expanding the number of business customers working with us.

We’re proud to power a changing world, building a better future for us all

Main job tasks and responsibilities

Interdepartmental Coordination

• Act as the primary point of contact between Trading and Operations.
• Attend Operations team meetings on behalf of Trading to capture and update maintenance and outage schedules.
• Liaise daily with Field Engineers regarding planned outages, emergency maintenance, and fleet availability and book the necessary data in our maintenance logging portal.
• Ensure all schedule changes are documented and communicated promptly to relevant stakeholders.

Customer Support & Reporting

• Inform our customers of upcoming optimisation schedules.
• Prepare and distribute performance reports, maintenance plans, and post-event summaries.
• Address customer queries and escalate technical issues as needed.

Incident Management

• Generate incident reports for operational disruptions or trade-related discrepancies.
• Engage internal teams to log, track, and resolve system or data issues.

Trade Compliance & Reconciliation

• Support the Trading team by validating that all trades are correctly booked.
• Match internal trade records against external confirmations to ensure accuracy and compliance.
• Escalate any mismatches or compliance concerns to management.

Administrative Duties

• Organise and schedule internal meetings, preparing agendas and distributing minutes.
• Supporting contractual agreements and document drafting process.
• Perform general office administration tasks to support team efficiency.

What we are looking for

• Minimum 2 years in an office administration or secretarial role, preferably within energy, utilities, trading, engineering or operations settings.
• Excellent telephone manner with clear, professional written and verbal communication.
• Strong stakeholder management skills, able to build rapport with engineers, traders, and customers alike.
• Exceptional attention to detail and accuracy in record-keeping.
• Ability to prioritise multiple tasks
• Proficient using Microsoft Office: Excel, Outlook, and Word.
• Comfortable learning and using internal trading or operations management systems.
• Great problem-solving initiative, with a proactive approach to identifying issues finding solutions.
• Sound judgment in escalating critical matters appropriately.

Nice to have

• Experience with incident management or ticketing systems (e.g., JIRA).
• Basic understanding of compliance within a Trading, Energy or Utilities environment.
• Project Coordination experience, creating timelines, tracking deliverables
• Some experience with data analysis for reporting (e.g. Power BI, Excel Dashboards)