Trading Assistant

Wildfowl & Wetlands Trust; Welney; In loco; GBP 12.000 - 15.000; Part-time

Descrizione del lavoro

Wildfowl & Wetlands Trust in Welney is seeking a Trading Assistant to deliver a high-quality customer service experience across admissions, retail and catering. The role also supports holiday cottages and functions. Training will be provided; attitude over experience is valued.

The role operates seven days a week on a rota, with weekend work typical. This part-time position runs 25 hours per week from 1 March to 31 October, then 33 hours per week from 1 November to 28 February.

Competenze

• Good communication skills.
• Ability to work as part of a team or independently.
• Ability to positively engage with visitors.
• Ability to problem solve.
• Willingness to learn.
• Previous catering experience is preferred but training will be provided.

Conoscenze

Good communication

Teamwork or independence

Visitor engagement

Problem solving

Willingness to learn

Descrizione del lavoro

The Trading Assistant is a key part of the WWT Welney Team delivering an amazing customer service experience for our visitors. Your role will be diverse, spread across our admissions, retail and catering operation. Your role will also support our holiday cottages and functions.

We will provide training and coaching for all aspects of the role and will look for attitude over experience. This is a great opportunity to develop your hospitality skills and make a difference for wetland conservation.

This is a seven-day-a-week operation. We work on a rota which will include regular weekend work, additional hours may be available to meet the business need and cover annual leave.

This is a part time role working 25 hours per week from 1st March – 31st October, then 33 hours per week from 1st November – 28th February.

About You

• Good communication skills
• Ability to work as part of a team or independently
• Ability to positively engage with visitors
• Ability to problem solve
• Willingness to learn
• Previous catering experience is preferred but not essential – successful candidates with no catering background will be given full training to complete their duties to the highest standard.