Trading Assistant

WWT; Welney; Vor Ort; GBP 12.000 - 18.000; Teilzeit

Zusammenfassung

WWT Limited is seeking a Trading Assistant at the Welney site to deliver an outstanding customer service experience across admissions, retail and catering. The role also supports holiday cottages and functions, with full training provided to develop hospitality skills and contribute to wetland conservation.

This seven-day-a-week operation operates on a rota, including weekends, with additional hours possible to meet business needs and cover annual leave.

Qualifikationen

• Good communication skills.
• Ability to work as part of a team or independently.
• Ability to positively engage with visitors.
• Ability to problem solve.
• Willingness to learn.

Aufgaben

• Assist admissions, retail and catering operations to deliver a great visitor experience.
• Support holiday cottages and functions as required.

Kenntnisse

Good communication skills

Team player / independent

Visitor engagement

Problem solving

Willingness to learn

Jobbeschreibung

The Trading Assistant is a key part of the WWT Welney Team delivering an amazing customer service experience for our visitors. Your role will be diverse, spread across our admissions, retail and catering operation. Your role will also support our holiday cottages and functions.

We will provide training and coaching for all aspects of the role and will look for attitude over experience.This is a great opportunity to develop your hospitality skills and make a difference for wetland conservation.

This is a seven-day-a-week operation. We work on a rota which will include regular weekend work, additional hours may be available to meet the business need and cover annual leave.

This is a part time role working 25 hours per week from 1st March - 31st October, then 33 hours per week from 1st November - 28th February.

About You

Our ideal candidate will have:

• Good communication skills
• Ability to work as part of a team or independently
• Ability to positively engage with visitors
• Ability to problem solve
• Willingness to learn

Previous catering experience is preferred but not essential - successful candidates with no catering background will be given full training to complete their duties to the highest standard. Please view the full job description for all the responsibilities and specifications for the role.

About Us

We're WWT, and we're on a mission to restore the super-powered ecosystems we call wetlands . There's never been a more important moment for our work, and we've got some phenomenal people on the case.

Whether they're taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there's nothing we love more than watching them soar.

Whatever you do here, you'll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) - this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

WWT is an equal opportunities employer and all applications will be considered solely on merit.

Wetland conservation, creation and management

Wetland conservation, creation and management