Trading Assistant

WWT London Wetland Centre; Birtley Green; Vor Ort; GBP 12.000 - 18.000; Teilzeit

Benefits dieser Stelle

33 days annual leave (38 days after 5y

Free car parking

Cycle to work scheme

Pension scheme

Life assurance

Employee assistance programme

Staff discount

Zusammenfassung

WWT London Wetland Centre is seeking a friendly Trading Assistant to help create a welcoming shopping experience, keep the shop looking its best and support our mission to restore wetlands and unlock their power for people and wildlife.

You'll handle stock replenishment, till operations, merchandising, and customer service, working 15 hours per week over three days including weekends and bank holidays. A background in retail merchandising or trading roles is preferred.

Qualifikationen

• Previous experience in a trading assistant, merchandising assistant, or similar retail role.
• Strong visual merchandising and product presentation understanding.
• Strong numerical and analytical skills with the ability to interpret sales data.
• Confident communication and interpersonal skills with a professional approach.
• Good IT skills and ability to use standard software.
• Ability to manage multiple priorities in a fast-paced environment.

Aufgaben

• Visual merchandising: Create attractive displays that inspire customers.
• Exceptional customer service: Welcome customers and offer helpful advice.
• Be a team player: Work with colleagues to keep the shop running smoothly.
• Support daily trading: Stock replenishment, deliveries, till operations and shop cleanliness.

Kenntnisse

Visual merchandising

Customer service

Numerical analysis

Communication skills

IT skills

Multitasking

Jobbeschreibung

Love working with people, creating inspiring displays and making a difference for nature?, We're looking for an enthusiastic and friendly Trading Assistant to join our team! You'll help create a welcoming shopping experience, keep our shop looking its best and support our mission to restore wetlands and unlock their power for people and wildlife. What will you be doing?

What will you be doing?

• Visual merchandising: Create attractive, eye-catching displays that inspire customers and showcase our products.
• Exceptional customer service: Welcome customers, offer helpful advice and ensure everyone enjoys a positive shopping experience.
• Be a team player: Work collaboratively with colleagues, share ideas and help keep the shop running smoothly.
• Support daily trading: Assist with stock replenishment, deliveries, till operations and maintaining a clean, organised shop.

Why is this role important and exciting? What's in it for you?

• The chance to develop your retail, communication and customer service skills.
• A friendly, supportive team environment.
• A varied role where no two days are quite the same.
• The opportunity to be part of a purpose-driven organisation making a positive difference for nature.

How will you help our mission? Every purchase and every positive customer interaction helps us connect people with the importance of wetlands. By helping our shop thrive, you'll contribute to our work to restore wetlands, protect wildlife, tackle climate change and unlock the power of these incredible places for people and nature. Every day brings the opportunity to meet new people, learn new skills and help customers discover something special. You'll be part of a passionate team where your contribution makes a real difference not just in the shop, but beyond it. This is a part time position working 15 hours per week over 3 days to include weekends and bank holidays.

Our ideal candidate will have:

• Previous experience in a trading assistant, merchandising assistant, or similar retail role.
• Practical experience or a strong understanding of visual merchandising and product presentation.
• Strong numerical and analytical skills, with the ability to interpret sales and stock data.
• Confident communication and interpersonal skills, with a professional approach when working.
• Good IT skills.
• The ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.

You are a confident, professional, and commercially driven. You have a keen eye for detail, understand the importance of visual merchandising, and recognise how effective product presentation can influence customer engagement and sales. You bring a positive attitude, initiative, and a genuine interest in retail trading and merchandising.

We're WWT, and we're on a mission to restore the super-powered ecosystems we call wetlands. There's never been a more important moment for our work, and we've got some phenomenal people on the case. Whether they're taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there's nothing we love more than watching them soar. Whatever you do here, you'll be helping to restore wetlands and unlock their power.

Why you'll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) - this includes bank holidays and you have flexibility to take those days whenever you want
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

WWT is an equal opportunities employer and all applications will be considered solely on merit.