Part-Time Visual Merchandiser & Customer Experience Hero

WWT London Wetland Centre; Birtley Green; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

33 days annual leave (38 days after 5y

Free car parking

Cycle to work scheme

Pension scheme

Life assurance

Employee assistance programme

Staff discount

Job summary

WWT London Wetland Centre is seeking a friendly Trading Assistant to help create a welcoming shopping experience, keep the shop looking its best and support our mission to restore wetlands and unlock their power for people and wildlife.

You'll handle stock replenishment, till operations, merchandising, and customer service, working 15 hours per week over three days including weekends and bank holidays. A background in retail merchandising or trading roles is preferred.

Qualifications

• Previous experience in a trading assistant, merchandising assistant, or similar retail role.
• Strong visual merchandising and product presentation understanding.
• Strong numerical and analytical skills with the ability to interpret sales data.
• Confident communication and interpersonal skills with a professional approach.
• Good IT skills and ability to use standard software.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Visual merchandising: Create attractive displays that inspire customers.
• Exceptional customer service: Welcome customers and offer helpful advice.
• Be a team player: Work with colleagues to keep the shop running smoothly.
• Support daily trading: Stock replenishment, deliveries, till operations and shop cleanliness.

Skills

Visual merchandising

Customer service

Numerical analysis

Communication skills

IT skills

Multitasking

Job description

WWT London Wetland Centre is seeking a friendly Trading Assistant to help create a welcoming shopping experience, keep the shop looking its best and support our mission to restore wetlands and unlock their power for people and wildlife.

You'll handle stock replenishment, till operations, merchandising, and customer service, working 15 hours per week over three days including weekends and bank holidays. A background in retail merchandising or trading roles is preferred.