TradePoint Customer Advisor - Part-Time Sales & Service

B&Q; Greater London; Hybrid; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Discount card

Life assurance

Employee assistance programme

Pension

Medical benefits

Leave and long service rewards

Eye care

Cycle to work scheme

Training & development

Flexible learning with LEO

Job summary

B&Q Stanmore is seeking a TradePoint Customer Advisor on a part-time basis (20 hours per week) to engage with TradePoint members, listen to their needs and recommend the right products and services. This role offers a notional hourly rate and a comprehensive range of benefits through Kingfisher benefits programs.

You will be part of a team delivering excellent customer service, supporting the TradePoint experience and driving sales while working within store guidelines and policies.

Qualifications

• Experience in customer service preferred.

Responsibilities

• Engage TradePoint members, listen to needs and sell the right products and services.
• Deliver a great in-store experience for customers.
• Support store team in achieving TradePoint targets.

Skills

Customer service

Active listening

Sales skills

Job description

B&Q Stanmore is seeking a TradePoint Customer Advisor on a part-time basis (20 hours per week) to engage with TradePoint members, listen to their needs and recommend the right products and services. This role offers a notional hourly rate and a comprehensive range of benefits through Kingfisher benefits programs.

You will be part of a team delivering excellent customer service, supporting the TradePoint experience and driving sales while working within store guidelines and policies.