Trade Support Executive

MSC Cruises; Woking; On-site; GBP 26,000 - 34,000; Full time

Job summary

MSC Cruises in the United Kingdom is seeking a Trade Support Executive to join the Sales Team. This vital admin role supports Trade Partners from behind the scenes and helps elevate sales by backing Sales Managers on the road.

The role collaborates with product, revenue, marketing, reservations and finance to bridge the gap between travel agents and MSC Cruises. It requires travel and fluency in English, with strong Microsoft 365 skills and excellent organizational ability.

Qualifications

• Proficient in Microsoft 365 Office Suite.
• Fluent in English, including written.
• Strong organisational and planning skills.

Responsibilities

• Create Trade Partner Toolkits for Brand Campaigns and New Promotions.
• Create Window / Social Media Offer Cards.
• Take ownership of the National Trade Social Media Platforms.
• Supporting the organisation of the Trade Ship Visit Programme.
• Liase with Trade Support Manager to resolve issues escalated to the Trade Support Team.

Skills

Microsoft 365 Office Suite

Fluent in English

Job description

• Fluent in English, including written (Required)

Where passion meets opportunity

The best of your adventures is the one you have yet to sail!

Your Purpose

The Trade Support Executive is part of a vital department within the Sales Team Function. It’s a crucial admin role supporting Trade Partners from behind the scenes and elevating the sales function by supporting the Sales Managers that are out on the road. This role works closely with other departments within the business including product & revenue, marketing, reservations and finance – bridging the gap between travel agent partners and MSC Cruises.

Your Impact

• Create Trade Partner Toolkits for Brand Campaigns and New Promotions
• Create Window / Social Media Offer Cards
• Take ownership of the National Trade Social Media Platforms
• Supporting the organisation of the Trade Ship Visit Programme
• Liase with Trade Support Manager to resolve issues escalated to the Trade Support Team

Your Journey so far

• Skilled in Microsoft 365 Office Suite (Required)
• Fluent in English, including written (Required)
• Strong organisational and planning skills
• Creative thinking and problem solving skills

Your Essentials

• Must be able to travel domestically and internationally

Our commitment

We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long‑term positive impact on our guests, our employees and our planet.