Inside Sales Executive

MSC Mediterranean Shipping Company; Ipswich; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Health care

Pension scheme

Life assurance

Holiday entitlement

Free parking

On-site restaurant

Gym discount

Job summary

MSC Mediterranean Shipping Company is seeking an Inside Sales Executive to join the Export Commercial team in Ipswich. You will develop and maintain business opportunities, build strong relationships with customers, overseas agencies, MSC Geneva, and internal stakeholders, while thriving in a fast-paced and collaborative environment.

Your day-to-day includes pursuing new business from pricing enquiries, securing bookings with a target-driven approach, following up quotations, and retaining

Qualifications

• Strong communication and relationship-building skills.
• Willingness to learn and adapt in a shipping environment.
• Experience in sales or inbound/outbound enquiries is advantageous.

Responsibilities

• Develop and maintain business opportunities within Export Trades in Ipswich.
• Build strong relationships with customers, overseas agencies, MSC Geneva and internal stakeholders.
• Follow up quotations and convert opportunities into bookings with a target-driven approach.
• Retain and grow accounts through research, development and proactive engagement.
• Ensure quotations are processed accurately and timely.
• Collaborate with Commercial teams to provide full commercial and operational support.

Skills

Customer relationship

Communication

Sales mindset

Tools

MS Office

Job description

We are looking for an Inside Sales Executive to join our Export Commercial team, supporting the Far East Export Trades in Ipswich. The successful candidate will be responsible for developing and maintaining business opportunities, building strong relationships with customers, overseas agencies, MSC Geneva, and internal stakeholders, while thriving in a fast-paced and collaborative environment.

How you will help us and what you can expect

• Active desire to assist in the winning of new business and meet targets, exploring all opportunities to increase volume by developing closer customer relationships where required by Sales and Trade
• Develop new and existing business from pricing enquiries, securing new bookings with a target driven approach
• Actively follow up quotations using all communication channels until bookings are achieved and new repeat business is fully secured
• Proactively retaining and growing accounts, including any research and development required, mindful of contribution towards overall revenue targets
• Ensure quotations are processed in a timely, accurate manner
• Strong communication and liaison across the Commercial teams and the wider business, particularly MSC Geneva, to ensure full commercial and operational support is given the Trade
• You can expect to spend time with us, to learn about us, our customers, and our systems. You will be given the autonomy to make commercial decisions and play a vital part in the success of our business

Skills and experience you'll bring to us

We'll like you to bring an open mind and an element of creativity to want to secure more business and build the relationships with our customers. You'll be a great communicator with the ability to influence decisions both internally and externally. Previous shipping knowledge and experience is helpful, however, we will always support learning and training our people. A high level of experience within Microsoft Office is also an essential part of this role due to extensive use in different day to day tasks.

What we offer

• Competitive salary
• Private Health Care for everyone from day 1 (non contractual)
• Generous pension scheme
• Life Assurance - 4x salary
• 22 days + a day to take on Christmas Eve or New Year's Eve
• Free parking (within walking distance from the office)
• On-site artisan restaurant
• Discounted gym membership
• Cycle to work scheme
• Flu vaccines and eye care vouchers
• Buy or sell holiday scheme
• Christmas club saving
• MSC Cruises friends and family discount
• Full induction day and training provided
• Learning and development opportunities
• Dress for the day policy/modern office environment

What working for us means

We pride ourselves on being the employer of choice within our industry. We are a family company and our family values feed into everything we do. We are passionate about what we do, we challenge ourselves to achieve excellence and we are tenacious in overcoming obstacles. Through working together with passion and enthusiasm, we provide a unique experience for our customers.

We are in continuous evolution. We strive for the most innovative solutions to embrace change, always respecting safety, and the environment.

Our mission is to provide our people with personal fulfilment and enrichment. We are committed to sharing our knowledge, delivering training and support; enabling our people's professional growth. We ensure fair opportunities through providing long-term career development, embracing diversity, and valuing all cultures. Diversity bringing strengths through different viewpoints, experiences & approaches.