Trade Support Associate

J.P. Morgan; Greater London; On-site; GBP 30,000 - 40,000; Part time

Job summary

JPMorgan Chase & Co. in London is seeking a Trade Support Associate for a 12-month onsite contract. You will operate trading and middle/back-office systems and work with technology support to fix issues affecting trade processing.

You will liaise with Sales, Trading and Client Coverage to resolve allocations, confirmations, breaks and trade status, and ensure all exchange trades are cleared by EOD while providing complete allocations to clearing teams.

Qualifications

• Proven trade support experience within a financial services or investment banking environment.
• Hands-on experience supporting futures and options.
• Solid trade settlement and clearing background.
• Degree educated or equivalent relevant industry experience.
• Detail-oriented with excellent numerical and analytical skills.
• Energetic, results-focused team player who thrives in a fast-paced environment, shows strong work ethic and supports innovation and continuous improvement.
• Excellent professional communication skills for dealing with clients, intermediaries and internal stakeholders, with advanced Microsoft Office skills, particularly Excel.

Responsibilities

• Operate trading and middle/back-office systems and work with technology support to fix issues affecting trade processing.
• Liaise with Sales, Trading and Client Coverage to resolve queries on allocations, confirmations, breaks and trade status.
• Ensure all exchange trades are cleared by EOD, providing clearing teams with complete allocations and chasing clients for missing information and confirmations.
• Identify and elevate operational risks and errors, draft error reports and work with stakeholders to resolve issues promptly.
• Support Clearing during outages and provide Execution Sales with commentary on material volume/value changes for regulatory reporting.
• Collaborate with FIX/Connectivity, vendors, technology and Clearing to onboard clients, configure CATS allocation flows, amend mappings and improve processes.
• Maintain and update system documentation and SOPs, promote best practice through coaching, and help manage execution rate-card changes.

Skills

Trade support

Futures and options

Analytical skills

Attention to detail

Team player

Communication skills

Excel proficiency

Education

Degree or equivalent

Tools

Excel

Job description

Trade Support Associate

Location: London

Contract: 12 months

Work Setup: Onsite - 5 days in the office

Who We Are

JPMorgan Chase & Co. is a leading global financial institution headquartered in New York City. It offers diverse financial services-including consumer banking, investment banking, commercial banking, and asset management-to clients worldwide. It is the largest U.S. bank by asset size, known for its strong market position, technological innovation, and global reach. The company focuses on delivering shareholder value, operational efficiency, and sustainable growth.

What You'll Do

• Operate trading and middle/back-office systems and work with technology support to fix issues affecting trade processing.
• Liaise with Sales, Trading and Client Coverage to resolve queries on allocations, confirmations, breaks and trade status.
• Ensure all exchange trades are cleared by EOD, providing clearing teams with complete allocations and chasing clients for missing information and confirmations.
• Identify and elevate operational risks and errors, draft error reports and work with stakeholders to resolve issues promptly.
• Support Clearing during outages and provide Execution Sales with commentary on material volume/value changes for regulatory reporting.
• Collaborate with FIX/Connectivity, vendors, technology and Clearing to onboard clients, configure CATS allocation flows, amend mappings and improve processes.
• Maintain and update system documentation and SOPs, promote best practice through coaching, and help manage execution rate-card changes.

What You Bring

• Proven trade support experience within a financial services or investment banking environment.
• Hands-on experience supporting futures and options.
• Solid trade settlement and clearing background.
• Degree educated or equivalent relevant industry experience.
• Detail-oriented with excellent numerical and analytical skills.
• Energetic, results-focused team player who thrives in a fast-paced environment, shows strong work ethic and supports innovation and continuous improvement.
• Excellent professional communication skills for dealing with clients, intermediaries and internal stakeholders at all levels, with advanced Microsoft Office skills, particularly Excel.