Trade Support Analyst

The Reliable Jobs; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

The Reliable Jobs is looking for a Junior Trade Support Engineer to join the Front Office Technology team. This role is perfect for an early-career engineer with a STEM background who is passionate about technology and problem-solving.

You will monitor trading systems, troubleshoot issues, and collaborate with developers and traders. Candidates should possess a bachelor's degree in a relevant field and be proficient in Python. The position offers a dynamic environment in the financial sector with opportunities to grow.

Qualifications

• Bachelor's degree in a STEM discipline.
• Strong analytical and problem-solving skills.
• Proficiency in Python programming.
• Understanding of Linux operating systems.

Responsibilities

• Monitor live trading systems and data feeds.
• Investigate and resolve production incidents.
• Troubleshoot order execution issues.
• Collaborate with developers and traders.
• Conduct post-incident analyses for improvements.
• Build and maintain monitoring tools.
• Support operational processes and alerting frameworks.

Skills

Analytical skills

Problem-solving skills

Python programming

Attention to detail

Communication skills

Education

Bachelor's degree in Computer Science, Engineering, Mathematics, or Physics

Tools

Linux command-line tools

Job description

The company is the digital assets division of a leading FCA-authorized investment management firm overseeing multi-billion-dollar assets under management. The team focuses exclusively on digital assets and operates a leading market-neutral trading platform, leveraging technology, quantitative research, and data-driven decision-making

Role Overview

We are seeking a Junior Trade Support Engineer to join our Front Office Technology team. This

is an excellent opportunity for an early-career engineer with a strong STEM background who

is passionate about technology, problem-solving, and real-time systems.

Key Responsibilities

• Monitor live trading systems, exchange connectivity, and market data feeds
• Investigate and resolve real-time production incidents and trading anomalies.
• Troubleshoot order execution issues, latency spikes, and data inconsistencies.
• Collaborate with developers, quantitative researchers, and traders to identify root causes.
• Conduct post-incident analysis and improve system reliability.
• Build and maintain monitoring tools, dashboards, and automation scripts.
• Support operational processes, alerting frameworks, and runbooks.
• Develop increasing ownership of trading platform operations as experience grows

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, Mathematics, Physics, or another STEM discipline.
• Strong analytical and problem-solving skills.
• Proficiency in Python programming.
• Understanding of Linux operating systems and command-line tools.
• Ability to remain calm under pressure.
• Strong attention to detail and communication skills.

Preferred Qualifications

• 1+ years of experience in Software Engineering, Production Support, SRE, Trade Support, or a related role.
• Familiarity with networking concepts, debugging techniques, and log analysis.
• Exposure to distributed systems and cloud environments.
• Interest in real-time systems, low-latency infrastructure, and financial markets.
• Trading, exchange, or digital asset exposure is beneficial but not required.