Trade Supervisor: Lead Team & Build Trade Relationships

Screwfix Direct Ltd.; Watford; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave (33 with service)

Pension scheme – up to 14% Kingfisher

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Supervisor at our Trade Sales Counter. You’ll engage with Trade customers, primarily plumbers and electricians, to understand projects and drive sales. You’ll lead a small team, own key KPIs such as sales growth and onboarding new customers, and deliver excellent service.

With strong training programmes and varied shift patterns, this role supports a healthy work-life balance and a promising career path within Screwfix.

Qualifications

• Great at building relationships with your customers, as well as your team.
• Driven to learn and build your skill set.
• Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark.
• A real people person, and your enthusiasm to always do better is infectious.
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Get to know your customers – you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales.
• Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service.
• Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of

Skills

Relationship building

Customer service

People skills

Learn fast

Hard working

Job description

Screwfix Direct Ltd. is seeking a Supervisor at our Trade Sales Counter. You’ll engage with Trade customers, primarily plumbers and electricians, to understand projects and drive sales. You’ll lead a small team, own key KPIs such as sales growth and onboarding new customers, and deliver excellent service.

With strong training programmes and varied shift patterns, this role supports a healthy work-life balance and a promising career path within Screwfix.