Trade Supervisor: Lead, Build Relationships & Drive Sales

Screwfix; Mold; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme

Life cover

20% discount with Screwfix and B&Q

Healthcare

Company share save scheme

Training and development

Job summary

Screwfix in Mold seeks a proactive Supervisor for our Trade Sales Counter. You’ll build relationships with tradespeople, understand their projects, and drive sales while delivering excellent service in a fast-paced retail environment.

You’ll lead a small team, coach colleagues, manage KPI performance, and own daily operations, from stock checks to customer engagement. Our training and flexible shifts support work-life balance and a rewarding career with Screwfix.

Qualifications

• Builds strong relationships with customers and team members.
• Shows willingness to learn and grow skillset.
• Interested in the industry and eager to develop expertise.
• Personable, enthusiastic, and focused on continuous improvement.
• Reliable, adaptable and hardworking.

Responsibilities

• Chat with customers to understand projects and guide them to needed products.
• Own KPI performance: sales, onboarding new customers, and service quality.
• Lead and coach the team to build a store with a proud reputation.

Skills

Relationship building

Team leadership

Customer service

Sales driven

Flexible and reliable

Job description

Screwfix in Mold seeks a proactive Supervisor for our Trade Sales Counter. You’ll build relationships with tradespeople, understand their projects, and drive sales while delivering excellent service in a fast-paced retail environment.

You’ll lead a small team, coach colleagues, manage KPI performance, and own daily operations, from stock checks to customer engagement. Our training and flexible shifts support work-life balance and a rewarding career with Screwfix.