Trade Supervisor — Lead a High-Impact Trade Team

Screwfix; Ringwood; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

28 daysAnnual leave (incl. Bank Hols)

Pension scheme

Life cover

20% discount with Screwfix and BQ

Discounted healthcare

Share save schemes

Training and development

Job summary

Screwfix in Ringwood is seeking a Supervisory role at our Trade Sales Counter to assist Trade customers, mainly plumbers and electricians, in finding exactly what they need for the job. You’ll focus on building relationships and offering practical advice while ensuring fast, friendly service.

The role emphasizes coaching the team, hitting KPIs, and delivering outstanding customer experiences. It includes training, varied shifts, and a healthy work-life balance as part of a supportive team

Qualifications

• Great at building relationships with your customers, as well as your team.
• Driven to learn and build your skill set.
• Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark.
• A real people person, and your enthusiasm to always do better is infectious.
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Get to know customers, understand projects and offer advice to drive sales.
• Take ownership of KPIs including sales, on-boarding and service.
• Inspire and coach the team to build a proud store reputation.

Skills

Relationship building

Customer service

People skills

Team coaching

Flexible attitude

Job description

Screwfix in Ringwood is seeking a Supervisory role at our Trade Sales Counter to assist Trade customers, mainly plumbers and electricians, in finding exactly what they need for the job. You’ll focus on building relationships and offering practical advice while ensuring fast, friendly service.

The role emphasizes coaching the team, hitting KPIs, and delivering outstanding customer experiences. It includes training, varied shifts, and a healthy work-life balance as part of a supportive team