Trade Sales Supervisor- Build Trusted Customer Partnerships

Screwfix Direct Ltd.; Stirling; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Annual leave 28 days

Pension scheme

Life cover

Discounts

Healthcare

Share save scheme

Training & development

Job summary

Screwfix Direct Ltd. in Stirling is seeking a proactive Supervisor to lead the Trade Sales Counter. You’ll build strong relationships with plumbers and electricians, drive daily sales, and deliver excellent service in a fast-paced retail environment.

With supported training, flexible shift patterns, and a clear path for career progression, you’ll coach your team, own KPI targets, and help customers find exactly what they need, every day.

Qualifications

• Great at building relationships with customers, as well as your team.
• Driven to learn and build your skill set.
• Genuinely interested in the industry, our training will give you all the knowledge you need to make your mark.
• A real people person, and your enthusiasm to always do better is infectious.
• Friendly, flexible, reliable, honest and like to work hard!

Responsibilities

• Get to know your customers – you’ll chat to them over a cuppa, understand their projects and offer advice to drive sales.
• Run your own business within a business – You’ll take ownership of all your own KPI’s including Sales, account increasing, on-boarding new customers and giving great service
• Inspire your team – following your lead, you’ll guide and coach the team to do great things, building a reputation of your store to be proud of

Skills

Relationship building

People management

Customer service

Team motivation

Flexible & reliable

Job description

Screwfix Direct Ltd. in Stirling is seeking a proactive Supervisor to lead the Trade Sales Counter. You’ll build strong relationships with plumbers and electricians, drive daily sales, and deliver excellent service in a fast-paced retail environment.

With supported training, flexible shift patterns, and a clear path for career progression, you’ll coach your team, own KPI targets, and help customers find exactly what they need, every day.