Trade Sales Supervisor - Lead Team & Build Key Relationships

Screwfix Direct Ltd.; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

28 days annual leave

Pension scheme

Staff discount

Training and development

Job summary

Screwfix Direct Ltd. is seeking a Supervisor for our Trade Sales Counter in Greater London. You’ll be the go-to for Trade customers, building relationships with plumbers and electricians, guiding project needs, and driving sales with first-rate service.

You’ll lead and coach the team, own store KPIs, onboard new customers, and foster a culture of outstanding customer care while ensuring a positive, productive work environment.

Qualifications

• Strong relationship-building with customers and team.
• Eagerness to learn and expand skill set.
• Genuine interest in the trade industry with training support.
• People person with enthusiasm to improve.
• Friendly, flexible, reliable and hardworking.

Responsibilities

• Chat with customers to understand projects and advise on products to drive sales.
• Own KPI ownership: sales growth, onboarding new customers and delivering great service.
• Inspire and coach the team to build the store's reputation and perform well.

Skills

Relationship building

People orientation

Learning mindset

Team motivation

Reliability and honesty

Job description

Screwfix Direct Ltd. is seeking a Supervisor for our Trade Sales Counter in Greater London. You’ll be the go-to for Trade customers, building relationships with plumbers and electricians, guiding project needs, and driving sales with first-rate service.

You’ll lead and coach the team, own store KPIs, onboard new customers, and foster a culture of outstanding customer care while ensuring a positive, productive work environment.