Trade Supervisor: Lead a High-Impact Trade Team

Screwfix; High Wycombe; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

28 days annual leave

Pension scheme

Life cover

Staff discount (Screwfix & B&Q)

Share save schemes

Training and development

Job summary

Screwfix is seeking a Supervisor for our Trade Sales Counter to support professional tradespeople, predominantly plumbers and electricians. You’ll build relationships with customers, understand their jobs, and guide your team to deliver outstanding service while driving sales.

You’ll lead by example, own your KPIs, and participate in comprehensive training programmes and varied shift patterns to support a healthy work‑life balance and a rewarding career at Screwfix.

Qualifications

• Great at building relationships with customers and your team.
• Driven to learn and develop your skill set.
• Genuine interest in the trade industry with training provided.

Responsibilities

• Get to know customers, chat over a cuppa, understand projects and drive sales.
• Run your own KPI ownership including sales, onboarding customers and great service.
• Inspire and coach the team to build a store they can be proud of.

Skills

Relationship building

Customer service

People skills

Team leadership

Enthusiastic attitude

Hard-working

Job description

Screwfix is seeking a Supervisor for our Trade Sales Counter to support professional tradespeople, predominantly plumbers and electricians. You’ll build relationships with customers, understand their jobs, and guide your team to deliver outstanding service while driving sales.

You’ll lead by example, own your KPIs, and participate in comprehensive training programmes and varied shift patterns to support a healthy work‑life balance and a rewarding career at Screwfix.