Trade Flow Support - Trading Infrastructure Support

SQUAREPOINT CAPITAL; City Of London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Squarepoint Capital is seeking a Trading Infrastructure Support Engineer to join a talented team. The role focuses on high-availability L1/L2 support for mission-critical services across global regions, with emphasis on Linux, Python scripting, and automation.

You will engage with trading teams, vendors, and infrastructure groups to prevent outages and improve processes. The successful candidate will contribute to monitoring, incident response, and automation initiatives while maintaining strong

Qualifications

• 4+ years of support experience
• Experience in Linux/Unix administration (RHEL/CentOS/OEL preferred)
• Proficiency in Python and Bash scripting
• Good working knowledge of storage protocols (NFS)
• Experience with infrastructure automation (Chef, Puppet or Ansible)
• Experience with Kafka or similar messaging
• Experience with CICD tooling
• Experience with monitoring infrastructure (ELK and Prometheus)
• Database administration experience (MySQL or PostgreSQL)
• Experience in container software administration (Docker, Kubernetes, Helm)
• TCP/IP, multicast, tcpdump, clocking (PTP, NTP)
• Bachelor's degree in CS/Engineering or related
• Knowledge of ITIL is an advantage.

Responsibilities

• Provide L1/L2 support across services globally (APAC, EMEA, AMER)
• Monitor and respond to outages to maintain high availability
• Identify, analyze and resolve alerts and issues, escalate when needed
• Coordinate with trading, vendors, and infra teams
• Oversee automated processes, scheduled jobs and reports
• Improve efficiency via automation and cross-team collaboration

Skills

Python

Bash scripting

Linux/Unix administration

Networking (TCP/IP)

Problem solving

Communication

Education

Bachelor's Degree in Computer Science or related field

Tools

Docker

Kubernetes

Helm

Ansible

Chef

Puppet

Kafka

ELK (Elasticsearch/Logstash/Kibana)

Prometheus

tcpdump

NTP/PTP

MySQL/PostgreSQL

Job description

Position Overview:The Trading Infrastructure Support Engineer will be part of a highly talented team of support engineers responsible for ensuring high availability of Squarepoint's mission critical services such Infrastructure as a Service (IaaS), Build & Deploy, Research and Trading. The candidate will be responsible for providing L1/L2 support across all services globally distributed across APAC, EMEA and AMER regions.Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environmentQuickly identify, analyze and correct alerts & issues and/or escape to minimize trade flow impact and preempt outagesIntensive interaction with trading community, external vendors, development and infrastructure teamsOversee automated processes, scheduled jobs and regular reportsManage users' requests: track requests, review approvals, updates, resolution, closure, etc.Identify inefficiencies such repetitive activities, manual

processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams.Required Qualifications:4+ years of support experience a mustExperience in Linux/Unix administration (RHEL/CentOS/OEL preferred)Proficiency in Python, Bash scripting Good working knowledge of storage and different storage protocols (nfs gpfs a plus)Experience with Infrastructure automation (Chef, Puppet or Ansible)Experience with Kafka or like messaging busesExperience with CICD tooling Experience with Monitoring infrastructure (ELK and Prometheus preferred) Database administration experience (MySql or PosgreSql preferred)Experience in container software administration (Docker, Podman, Kubernetes, GKE or Helm preferred)Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP)Ability to navigate network equipment command lineBachelor's Degree in Computer Science, Engineering or related subject.Nice to have:Highly organized, detailed, control
oriented, enjoys solving problems and brings in a "take charge" attitudeStrong verbal/written communication skills required to support daily interaction with internal teams, external vendors and service providersSelf-motivated individual that takes initiatives and has an ownership & accountability mindsetMust show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environmentKnowledge of ITIL is an advantage.