Trade Counter Supervisor - Lead & Grow

Screwfix Direct Ltd.; High Wycombe; On-site; GBP 17,000 - 22,000; Full time

Benefits offered by this job

28 days annual leave

Company pension

Life cover

Staff discount

Training & development

Share schemes

Job summary

Screwfix Direct Ltd. is seeking a Supervisor to lead the Trade Sales Counter, building strong relationships with plumbers and electricians and driving sales through excellent service. You’ll own your KPI set, onboard new customers, and coach the team to deliver outstanding results.

Join a supportive, training-rich environment with varied shifts, a competitive salary, and a commitment to work-life balance. Benefits include generous leave, pension, life cover, staff discounts, and ongoing

Qualifications

• Great at building relationships with customers and team.
• Driven to learn and build your skill set.
• Genuinely interested in the industry and training will help you grow.
• A real people person with infectious enthusiasm for improvement.
• Friendly, flexible, reliable, and hardworking.

Responsibilities

• Get to know customers, chat over a cuppa, offer advice to drive sales.
• Run your own business within a business, owning KPIs and onboarding new customers.
• Inspire and coach the team to build a store reputation to be proud of.

Skills

Relationship building

Team leadership

Customer service

Sales drive

Learns quickly

Job description

Screwfix Direct Ltd. is seeking a Supervisor to lead the Trade Sales Counter, building strong relationships with plumbers and electricians and driving sales through excellent service. You’ll own your KPI set, onboard new customers, and coach the team to deliver outstanding results.

Join a supportive, training-rich environment with varied shifts, a competitive salary, and a commitment to work-life balance. Benefits include generous leave, pension, life cover, staff discounts, and ongoing