Trade Counter Sales Specialist

Howdens Joinery; Reigate; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Staff bonus and incentives

Excellent pension with company contrib

Up to 32 days annual leave

Staff discount on Howdens products

Share scheme

40 hour week

No evening or bank holiday work

Virtual GP and wellbeing support

Job summary

Howdens Joinery is looking for a proactive Counter Sales Warehouse Person to join our depot team. You will be the first point of contact for trade customers, building relationships on the trade counter and coordinating stock for collections or deliveries.

In this hands-on, fast-paced role, you will drive sales, process orders, and support warehouse operations while maintaining stock accuracy and a safe working environment.

Qualifications

• Experience in a sales, retail or customer service environment.
• Motivated by driving sales and delivering excellent customer service.
• Able to adapt quickly and manage a varied, fast paced workload.
• Confident and friendly communicator who builds strong customer relationships.
• Able to clearly explain products and solutions to trade customers.
• Good understanding of stock control and health and safety
• Strong attention to detail, especially when handling stock and maintaining accurate records.
• Good literacy, numeracy and time management skills
• A customer focused approach, with a friendly and professional attitude
• Clear communication and strong organisational and planning skills

Responsibilities

• Selling the full range of products and services.
• Achieving and exceeding individual targets while supporting overall depot performance.
• Processing orders, providing pricing and quotations, and managing delivery expectations.
• Generating and following up on leads to drive sales.
• Supporting the warehouse when needed to keep the depot running smoothly.
• Maintaining a safe and compliant environment in line with health and safety standards.
• Unloading and checking accuracy of incoming stock deliveries in line with health & safety regulations.
• Conducting daily checks on the forklift truck and other mechanical equipment.
• Maintaining stock security on outgoing orders and deliveries.
• Conducting weekly stock checks.
• Rotating stock and keeping the warehouse clean, tidy, and well organised.
• Supporting deliveries, collections, and general warehouse activity

Skills

Sales experience

Customer service

Communication

Organisation

Attention to detail

Stock control

Literacy & numeracy

Time management

Friendly attitude

Planning skills

Job description

Howdens Joinery is looking for a proactive Counter Sales Warehouse Person to join our depot team. You will be the first point of contact for trade customers, building relationships on the trade counter and coordinating stock for collections or deliveries.

In this hands-on, fast-paced role, you will drive sales, process orders, and support warehouse operations while maintaining stock accuracy and a safe working environment.