Trade Counter Sales & Customer Experience Pro

SIG Roofing; Royal Tunbridge Wells; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Highly Competitive salary

25 days holiday + 8 bank holidays

Pension with SIG contribution

Life insurance 4x

Retail discounts via colleague portal

Cycle to Work scheme

Share Incentive Scheme

Job summary

SIG Roofing, the UK’s leading roofing merchant with over 100 branches and 40+ years of experience, is hiring a Trade Counter Assistant. You will be the face of SIG, engaging with customers both in person and by phone, taking orders, and providing product knowledge at our busy Trade Counter.

We seek an outgoing, motivated individual with construction industry exposure, strong communication, and relationship-building skills.

Qualifications

• Some experience in the construction industry, ideally with product and sales knowledge.
• Ability to engage with customers and build relationships.
• Knowledge of warehousing and yard processes, assisting with picking and packing orders.
• Excellent customer service and communication skills.
• Dynamic and motivated to contribute in a busy trade counter.

Responsibilities

• Engage with customers over the phone and face to face.
• Take customer orders and provide key product information.
• Assist from time to time with warehousing and yard processes.

Skills

Customer service

Communication

Relationship building

Sales awareness

Team collaboration

Job description

SIG Roofing, the UK’s leading roofing merchant with over 100 branches and 40+ years of experience, is hiring a Trade Counter Assistant. You will be the face of SIG, engaging with customers both in person and by phone, taking orders, and providing product knowledge at our busy Trade Counter.

We seek an outgoing, motivated individual with construction industry exposure, strong communication, and relationship-building skills.