Trade Counter & Driver: Sales, Delivery & Service

Eurocell Group Ltd; Redditch; Hybrid; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Healthcare plan

Life assurance 3x salary

High Street discounts

Staff discounts

Branch bonus

Company pension

Employee discounts

Job summary

Eurocell is recruiting a Trade Counter Assistant/Driver in Redditch. The role combines customer-facing trade counter duties with product sales, loading/unloading goods, and local delivery, requiring a valid driving licence and a hands-on, proactive approach.

The position is permanent and site-based, with a 44-hour week and a rota that includes a Saturday morning shift. You will contribute to achieving sales targets while upholding high service standards, maintaining stock and branch operations,

Qualifications

• Passion and energy to deliver exceptional customer service and achieve business targets.
• Hands-on customer-focused approach, confident serving customers and engaging with potential future customers.
• Commercial approach to drive sales and maximise margins while ensuring customer satisfaction.
• Good organisational skills, ability to prioritise and use own initiative.
• Confident IT user, with experience of MS Office and industry standard software (e.g. SAP).
• Full and valid driving licence essential; FLT licence a distinct advantage.
• Experience in a similar role in trade/ builders merchant/retail environments is advantageous.

Responsibilities

• Lead by example and work with Branch Manager and Supervisor in daily branch operations.
• Trade counter sales to achieve targets and communicate product knowledge.
• Provide exceptional customer service to new and existing customers.
• Pick, load and deliver products via flatbed trucks and vans.
• Plan routes, drive safely and keep company vehicles clean.
• Assist with branch operations and maintain stock and branch standards.

Skills

Customer service

Driving licence

MS Office

SAP

Stock management

Delivery operations

Team player

Tools

Forklift licence (FLT)

SAP

Job description

Eurocell is recruiting a Trade Counter Assistant/Driver in Redditch. The role combines customer-facing trade counter duties with product sales, loading/unloading goods, and local delivery, requiring a valid driving licence and a hands-on, proactive approach.

The position is permanent and site-based, with a 44-hour week and a rota that includes a Saturday morning shift. You will contribute to achieving sales targets while upholding high service standards, maintaining stock and branch operations,