Trade Counter & Delivery Driver – Great Bonus Potential

Eurocell plc; Swindon; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Healthcare plan

3x salary life assurance

Staff discount

Christmas shutdown

Free healthcare plan for all employees

Share Save Scheme

Job summary

Eurocell plc is hiring a Trade Counter Assistant/Driver in Swindon to join a busy, customer‑facing branch. You will help drive sales at the counter, assist with deliveries, and support branch operations, ensuring excellent service and accurate stock handling.

The role requires a hands-on, customer-focused approach, a full UK driving licence, and availability for a 44-hour week. The company offers healthcare and life assurance, along with salary progression through a generous bonus scheme.

Qualifications

• Passion and energy to deliver exceptional customer service and achieve business targets.
• Hands-on customer-focused approach, confident and happy to serve customers and proactively engage with potential future customers.
• A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy.
• Good organisational skills, with ability to prioritise and use own initiative.
• Confident IT user, with experience of MS Office and industry standard software eg SAP.
• A full and valid driving license is essential, and a FLT licence could be a distinct advantage.
• Previous branch stock take experience could be a distinct advantage.
• Comfortable to work in a small team and on occasion, alone.
• Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage.

Responsibilities

• Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations
• Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers
• Provide exceptional customer service and support to new and existing customers
• Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans
• Responsible for route planning, safe driving and keeping the Company vehicle clean
• Supporting the Branch Manager with actions and activities on time, in full
• Compliance with Health and Safety, company policies and procedures
• Ensure excellence in customer service, operational standards and Branch sales targets are achieved
• Support the delivery of sales targets whilst developing and maintaining positive customer relationships
• Assist with the delivery of branch operations
• Provide support and assistance to Branch colleagues as required
• Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale

Skills

Customer service excellence

Sales target focus

Team player

MS Office

SAP

Full UK driving licence

FLT licence advantage

Stock management

Tools

MS Office

SAP

Job description

Eurocell plc is hiring a Trade Counter Assistant/Driver in Swindon to join a busy, customer‑facing branch. You will help drive sales at the counter, assist with deliveries, and support branch operations, ensuring excellent service and accurate stock handling.

The role requires a hands-on, customer-focused approach, a full UK driving licence, and availability for a 44-hour week. The company offers healthcare and life assurance, along with salary progression through a generous bonus scheme.