Trade Counter Assistant: Customer Service & Deliveries

Williams Trade Supplies Holdings Limited; Dartford; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

33 days annual leave

Training & development

Discounted shopping platform

Private medical insurance for the full

24/7 Employee Assistance Programme

Car leasing & cycle-to-work

Company product discounts

Contributory pension

Life Assurance

Job summary

Williams is seeking a Trade Counter Assistant to join the team in Crayford. The role involves serving customers at the trade counter, taking phone enquiries, and handling deliveries. You will also assist with warehouse tasks and order picking.

Applicants should have a full UK driving licence and a passion for excellent customer service. The position offers a Monday–Friday schedule with no weekends and opportunities to develop within a busy, trade-focused environment.

Qualifications

• Full UK Driving Licence is essential.
• Experience serving customers at a trade counter is preferred.
• Experience in plumbing & heating or builders' merchants is beneficial.

Responsibilities

• Predominantly serving on the trade counter and handling enquiries.
• Making deliveries and assisting with warehouse duties.
• Picking orders for delivery and checking incoming goods.
• Maintaining stock rotation and general branch housekeeping.
• Processing quotes and supporting customers locally.

Skills

Customer service

Team player

Flexible

Communication

Job description

Williams is seeking a Trade Counter Assistant to join the team in Crayford. The role involves serving customers at the trade counter, taking phone enquiries, and handling deliveries. You will also assist with warehouse tasks and order picking.

Applicants should have a full UK driving licence and a passion for excellent customer service. The position offers a Monday–Friday schedule with no weekends and opportunities to develop within a busy, trade-focused environment.