Trade Counter & Delivery Driver - Customer Sales Pro

Eurocell plc; Standburn; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Healthcare plan

Branch bonus

25 days holiday

Life Assurance

Staff discounts

Job summary

Eurocell plc in the United Kingdom is seeking a Trade Counter Assistant / Driver to join our busy branch. Working 44 hours per week from 7am to 4:30pm, Monday to Friday, with Saturday mornings on a rota.

This permanent site-based role combines counter sales, product knowledge, and timely product deliveries. You will load and deliver via 3.5-tonne trucks, plan routes, maintain vehicle cleanliness, and support the Branch Manager to achieve sales targets while delivering excellent customer service.

Qualifications

• Passion and energy to deliver exceptional customer service and achieve business targets.
• A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers.
• A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy.
• Good organisational skills, with ability to prioritise and use own initiative.
• Confident IT user, with experience of MS Office and industry standard software eg SAP.
• A full and valid driving license is essential, and a FLT licence could be a distinct advantage.

Responsibilities

• Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations.
• Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers.
• Provide exceptional customer service and support to new and existing customers.
• Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans.
• Responsible for route planning, safe driving and keeping the Company vehicle clean.
• Supporting the Branch Manager with actions and activities on time, in full.
• Compliance with Health and Safety, company policies and procedures.
• Ensure excellence in customer service, operational standards and Branch sales targets are achieved.
• Support the delivery of sales targets whilst developing and maintaining positive customer relationships.
• Assist with the delivery of branch operations.
• Provide support and assistance to Branch colleagues as required.
• Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale

Job description

Eurocell plc in the United Kingdom is seeking a Trade Counter Assistant / Driver to join our busy branch. Working 44 hours per week from 7am to 4:30pm, Monday to Friday, with Saturday mornings on a rota.

This permanent site-based role combines counter sales, product knowledge, and timely product deliveries. You will load and deliver via 3.5-tonne trucks, plan routes, maintain vehicle cleanliness, and support the Branch Manager to achieve sales targets while delivering excellent customer service.