TRADE COUNTER ASSISTANT

Cop Eu; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a Trade Counter Assistant to enhance their dynamic team in Central Manchester. This role is perfect for someone with excellent communication skills and a keen eye for detail. You will be responsible for assisting customers both in-person and over the phone, merchandising the shop floor, and participating in ongoing training. Enjoy a supportive environment where you can develop your skills and knowledge, particularly in Hikvision products. With a focus on customer service and teamwork, this position offers a chance to make a real impact in a fast-growing company within the security sector.

Benefits

24 days holiday + bank holidays

Private medical insurance

Holiday purchase scheme

Qualifications

• Excellent communication and listening skills are essential.
• Must be computer literate and able to input data accurately.

Responsibilities

• Assist customers face to face and over the telephone.
• Merchandising and ongoing product training and development.

Skills

Communication Skills

Customer Service

Attention to Detail

Computer Literacy

Initiative

Job description

TRADE COUNTER ASSISTANT (Central Manchester)

Salary: Dependent on experience + benefits
Hours: Monday-Friday & Saturday

COP is the fastest growing Hikvision distributor in the UK, with over 26 years of experience within the security industry. We are looking for a Trade Counter Assistant to join our dynamic team in the centre of Manchester.

Responsibilities:

1. Merchandising front of house / shop floor
2. Assisting customers over the telephone
3. Assisting customers face to face within the branch
4. Ongoing product training and development
5. Monthly stock take
6. Any other customer-facing duties required as a Trade Counter Assistant

Qualifications:
The ideal applicant will have excellent communication and listening skills, an excellent eye for detail, be computer literate, and able to input data accurately. Also essential is a polite and friendly manner, positive attitude, lots of initiative, and the ability to think on your feet and prioritise your workload.

Hikvision product knowledge is a requirement, and full training will be given on other product lines together with our systems and procedures.

Benefits:

1. 24 days holiday + bank holidays
2. Private medical insurance
3. Holiday purchase scheme