Trade Counter Assistant

B2B PROMOTION; Manchester; On-site; GBP 25,000 - 27,000; Full time

Job summary

Join a well-established mechanical component distributor as a Trade Counter Assistant in Manchester. This full-time role involves providing excellent customer service, processing orders, and maintaining the trade counter. Enjoy competitive salary, great benefits, and opportunities for progression within a respected organization.

Benefits

Up to 33 days holiday including Bank Holidays

Employee Rewards with quirky perks

Employee Assistance Programme

Retail Discount Scheme

Auto Enrolment Pension Scheme

Life Assurance

Qualifications

• Experience working on a Trade Counter is preferred.
• Full valid UK driving license required.

Responsibilities

• Provide day-to-day support across the trade counter and branch.
• Deal with incoming queries from customers over the phone and via email.
• Retrieve items from the warehouse for customers at the trade counter.

Skills

Customer Service

Communication

Problem Solving

Job description

Do you have experience working on a Trade Counter? Want to work for a nationwide organisation with great progression opportunities?

Look no further.

Working for this well-established mechanical component distributor as Trade Counter Assistant, you’ll provide day-day support across the trade counter and branch, ensuring customer requests are fulfilled and satisfaction is kept high.

Salary – Up to £27,000 Per Annum + Callout Bonus

Location – Manchester

Role Type – Permanent / Full Time / Mon-Fri / 8-5 / Occasional call out (1 in 4 weeks)

Benefits – Up to 33 days holiday including Bank Holidays (with service), Employee Rewards with the ability to gain ‘quirky perks’ e.g., late starts, early finish, long lunch, coffee and /or lunch on us, Employee Assistance Programme, Retail Discount Scheme, Auto Enrolment Pension Scheme, Life Assurance

The Role

You’ll deal with incoming queries from customers over the phone and via email. This will see you taking orders down and filling in picking slips to be given to the warehouse so that they can pick, pack and ship out the delivery to the customer.

There will also be a face-to-face element of the role as there is a trade counter within the branch that you will also service customers for. These will usually be small batch or individual items that you’ll retrieve from the warehouse for them. You’ll also ensure it’s kept stocked up and looking presentable.

There will very occasionally be a need for you to drive and deliver specific parts to customers so a full valid UK driving license is required for this position. The call out requirement is also rare but does require your availability over the weekend and bank holidays if it falls on those days.

Why not apply today and begin a new career within a respected organisation who want to see you succeed?