Trade Counter Assistant

Williams & Co.; Crawley; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual leave 33 days

Training & development

Discount platform

Gym membership

Private medical insurance

Employee Assistance Programme

Car leasing

Cycle-to-work

Product discount

Pension scheme

Life assurance

Job summary

Williams & Co. in Crawley is seeking a Trade Counter Assistant to join our busy, trade-only plumbing and heating branch. You’ll mainly serve customers at the counter and by phone, with occasional warehouse duties and local deliveries (where licensed).

We value team players who enjoy delivering great service, have a flexible approach, and are keen to learn. Full-time, 40 hours/week, Monday to Friday, with no weekend work.

Qualifications

• Experience serving tradespeople and knowledge of plumbing and heating products.
• Enthusiastic team player with a positive contribution.
• Flexible approach to daily tasks.
• Passionate about delivering excellent customer service.
• Ambitious to progress and learn.

Responsibilities

• Predominantly serving on the trade counter and handling enquiries.
• Warehouse maintenance, stock rotation and general housekeeping.
• Accurately picking orders for delivery.
• Receiving, checking and storing incoming goods.
• Assisting with branch upkeep and deliveries in the local area.
• Processing quotes.

Skills

Customer service

Team player

Flexible

Great communicator

Driving licence/Valid license

Job description

Position: Trade Counter Assistant

Salary: Up to £29,000 per annum DOE

Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!

Location: Williams, Oakwood Trade Park, Gatwick Road, Crawley RH10 9AZ

If you're interested in working for a company that's been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...

Here at Williams, an independent trade-only plumbing and heating merchant, we're looking for a Trade Counter Assistant to join our busy and friendly team in Crawley!

This is a varied and active role which includes: predominantly serving customers on the trade counter and over the phone, and occasionally assisting with warehouse duties and making deliveries (where licenced)

If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!

As our Trade Counter Assistant, you'll be:

• Predominantly serving on the trade counter and handling incoming enquiries.

• Warehouse maintenance, including stock rotation and general housekeeping.

• Accurately picking orders in preparation for delivery.

• Receiving, checking and storing incoming goods.

• Assisting with the general upkeep of the branch.

• Carrying out deliveries in the local area.

• Processing quotes.

Ideally, you are:

• Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential).

• An enthusiastic team player wanting to make a positive contribution.

• Keen to support the team with a flexible approach to daily tasks.

• Passionate about delivering excellent customer service.

• Ambitious to progress and keen to learn.

• A great communicator.

Some of our excellent benefits include:

• 33 days annual leave, increasing with the length of service.

• Training and development opportunities specific to you.

• Discounted shopping platform & gym membership.

• Private medical insurance for the whole family.

• 24/7 Employee Assistance Programme.

• Car leasing & cycle-to-work schemes.

• Company discount on our products.

• Contributory pension scheme.

• Life Assurance.

So what are you waiting for!?