Trade Counter Assistant

Williams & Co.; Cambridge; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

33 days leave

Annual leave 33 days

Training and development

Gym membership

Private medical insurance

Employee Assistance Program

Cycle to work

Company discount

Contributory pension

Life Assurance

Job summary

Williams & Co. is hiring a Trade Counter Assistant in Cambridge to join our busy, friendly team. You'll predominantly serve customers at the trade counter and over the phone, with occasional warehouse duties and local deliveries.

We value enthusiastic team players who enjoy delivering excellent customer service and are keen to learn about plumbing and heating products. Hours are 40 per week, weekdays only, no weekends, with competitive benefits.

Qualifications

• Experience working with tradespeople a plus.
• Enthusiastic team player with good communication.
• Flexible approach to daily tasks.

Responsibilities

• Predominantly serving at the trade counter and handling enquiries.
• Warehouse maintenance, stock rotation and housekeeping.
• Accurately picking orders for delivery.
• Receiving, checking and storing incoming goods.
• General upkeep of the branch.
• Carrying out deliveries in the local area.
• Processing quotes.

Job description

Position: Trade Counter Assistant

Salary: Up to £28,000 per annum DOE

Hours: 40 /week MON-FRI 08:30-17:00 / 07:00-15:30 ROTA *NO WEEKENDS!

Location: Williams, Clifton Road Industrial Estate, Cambridge, CB1 7EA

If you're interested in working for a company that's been listed for 5 years running on the ‘Top 100 Best Companies to Work For’, then keep reading...

Here at Williams, an independent trade-only plumbing and heating merchant, we’re looking for a Trade Counter Assistant to join our busy and friendly team in Cambridge!

This is a varied and active role which includes: predominantly serving customers on the trade counter and over the phone, and occasionally assisting with warehouse duties and making deliveries!

If you also have previous exposure of working within a plumbing and heating merchants, builders' merchants or wholesaler, trade counter, DIY, Hardware, or on the tools in the plumbing and heating trade, we would LOVE to hear from you!

As our Trade Counter Assistant, you'll be:

• Predominantly serving on the trade counter and handling incoming enquiries.

• Warehouse maintenance, including stock rotation and general housekeeping.

• Accurately picking orders in preparation for delivery.

• Receiving, checking and storing incoming goods.

• Assisting with the general upkeep of the branch.

• Carrying out deliveries in the local area.

• Processing quotes.

Ideally, you are:

• Experienced in working with tradespeople and knowledgeable of plumbing and heating products (Highly desirable, but not essential).

• An enthusiastic team player wanting to make a positive contribution.

• Keen to support the team with a flexible approach to daily tasks.

• Passionate about delivering excellent customer service.

• Ambitious to progress and keen to learn.

• A great communicator.

Some of our excellent benefits include:

• 33 days annual leave, increasing with the length of service.

• Training and development opportunities specific to you.

• Discounted shopping platform & gym membership.

• Private medical insurance for the whole family.

• 24/7 Employee Assistance Programme.

• Car leasing & cycle-to-work schemes.

• Company discount on our products.

• Contributory pension scheme.

• Life Assurance.