Trackside IT Support Engineer – 24/7 Race IT Ops

Global Technology Solutions Ltd.; Brixworth; On-site; GBP 38,000 - 46,000; Full time

Job summary

Global Technology Solutions Ltd. seeks an experienced IT Trackside Support Engineer for a Formula 1 team based in Brixworth. The role emphasizes 24x7 remote support during race seasons, ITIL processes, and strong customer service in a fast-paced environment.

Applicants should have ITIL Foundation, Windows 10/11, Microsoft 365, AD/GP, and networking knowledge. The position requires excellent English and willingness for out-of-hours work on a rota basis.

Qualifications

• Experience in ITIL service lifecycle and IT support.
• 0.

Responsibilities

• Provide IT operational support across Trackside and TestOps.
• Deliver 24x7 remote support to trackside staff during race seasons.
• Manage incidents, requests and SLAs with a customer-focused approach.
• Collaborate with Service Desk and IT teams to maintain IT services.

Skills

Windows 10/11

Microsoft 365

Active Directory/GP

Networking basics

TCP/IP

DNS

DHCP

WAN/LAN

Monitoring tools

Education

Degree or equivalent

Tools

Microsoft Certifications

Storage systems

Job description

Global Technology Solutions Ltd. seeks an experienced IT Trackside Support Engineer for a Formula 1 team based in Brixworth. The role emphasizes 24x7 remote support during race seasons, ITIL processes, and strong customer service in a fast-paced environment.

Applicants should have ITIL Foundation, Windows 10/11, Microsoft 365, AD/GP, and networking knowledge. The position requires excellent English and willingness for out-of-hours work on a rota basis.