Trackside IT Engineer - F1 Operations & ITIL Expert

Cloud Select; England; On-site; GBP 45,000 - 60,000; Full time

Job summary

Cloud Select in the United Kingdom is seeking a senior IT Support Specialist to join our world-renowned F1 team, supporting day-to-day operations, Testops and Trackside IT. You will own incidents, escalations and change tasks, delivering technical solutions across the ITIL lifecycle and providing SME guidance to trackside staff and management.

You will identify service improvements, champion change, and help raise quality, reliability and security across trackside services in a high-performance

Qualifications

• Experience with ITIL processes and incident lifecycle.
• Strong knowledge of Windows OS and AD/GPO.
• Networking fundamentals across WAN/LAN and DNS/DHCP.

Responsibilities

• Own incidents, escalations and request tasks for trackside IT.
• Deliver technical solutions across the ITIL lifecycle.
• Provide SME guidance to trackside staff and management.
• Identify service improvements to raise quality, availability and security.

Skills

Windows 10/11

AD/GP management

Change Management

Jira ITSM

Networking TCP/IP, DNS, DHCP, WAN, LAN

Cloud & storage systems

Incident management

Tools

Jira ITSM

Job description

Cloud Select in the United Kingdom is seeking a senior IT Support Specialist to join our world-renowned F1 team, supporting day-to-day operations, Testops and Trackside IT. You will own incidents, escalations and change tasks, delivering technical solutions across the ITIL lifecycle and providing SME guidance to trackside staff and management.

You will identify service improvements, champion change, and help raise quality, reliability and security across trackside services in a high-performance