Toyota Service Advisor

Listers Group; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading automotive group is seeking a Toyota Service Advisor for their Bristol North dealership. In this full-time role, you will be responsible for delivering exceptional customer service, managing vehicle bookings, and liaising with workshop teams. The position offers an engaging work environment with a competitive salary and various employee benefits.

Benefits

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits - discounts on retailers

Long service and loyalty incentives

In-house training and professional qualifications

Company Events

Qualifications

• Previous experience in a customer service role, ideally in automotive.
• Ability to deliver high levels of customer satisfaction.
• Organizational and administrative skills.

Responsibilities

• Booking vehicles for maintenance and repairs.
• Providing customer service from vehicle drop-off to handover.
• Updating customers on their vehicle's progress.

Skills

Customer Service

Communication

Organization

Job description

Join to apply for the Toyota Service Advisor role at Listers Group

2 days ago Be among the first 25 applicants

Join to apply for the Toyota Service Advisor role at Listers Group

Get AI-powered advice on this job and more exclusive features.

Job Introduction

We are recruiting for a Service Advisor to join our Toyota Dealership in Bristol North. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working 1 in 4 Saturdays, 08:00 - 13:00.

Job Introduction

We are recruiting for a Service Advisor to join our Toyota Dealership in Bristol North. The hours of work are Monday - Friday, 08:00 - 18:00 as well as working 1 in 4 Saturdays, 08:00 - 13:00.

Excellent Salary and Benefits with an OTE of £35,000.

You will be well versed in delivering high levels of customer satisfaction in a very busy and demanding environment. Working as part of a team, you will be responsible for ensuring the workflow of the department, hitting and exceeding targets and up selling our full range of services.

Role And Responsibilities

• Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.
• Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.
  
  

About You

• You will have the passion to deliver an excellent customer service experience and the ability to quickly establish and build rapport with our customers
• A well-presented individual with a desire, attitude and character to succeed
• Previous experience in a customer service role, ideally working to key targets to deliver customer satisfaction and sales objectives
• You will have good organisation and administrative skills, knowledge of dealer management systems would be an advantage but is not essential.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.
  
  

What We Offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits - discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Company Events
  
  

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Automotive

Referrals increase your chances of interviewing at Listers Group by 2x

Sign in to set job alerts for “Service Advisor” roles.

Customer Service Advisor - 6 Month Fixed Term Contract

Bristol, England, United Kingdom 5 days ago

Bristol, England, United Kingdom 1 week ago

Bristol, England, United Kingdom 2 days ago

Greater Bristol Area, United Kingdom 2 weeks ago

Bristol, England, United Kingdom 2 days ago

City Of Bristol, England, United Kingdom 1 week ago

Bristol, England, United Kingdom 3 weeks ago

Bristol, England, United Kingdom 2 days ago

Bristol, England, United Kingdom 2 days ago

Bristol, England, United Kingdom 3 weeks ago

City Of Bristol, England, United Kingdom 1 week ago

Bristol, England, United Kingdom 3 days ago

Kingswood, England, United Kingdom 18 hours ago

Bath, England, United Kingdom 1 month ago

Cardiff, Wales, United Kingdom 3 weeks ago

Bath, England, United Kingdom 3 weeks ago

Greater Bristol Area, United Kingdom 4 days ago

Bristol, England, United Kingdom 2 weeks ago

Warmley, England, United Kingdom 1 month ago

Bristol, England, United Kingdom 2 weeks ago

Bristol, England, United Kingdom 1 day ago

Application Experience Advisor (Full-Time)

Bristol, England, United Kingdom 4 weeks ago

Glastonbury, England, United Kingdom 1 month ago

Bristol, England, United Kingdom 1 month ago

Newport, Wales, United Kingdom 2 weeks ago

Weston-Super-Mare, England, United Kingdom 6 days ago

Service Operations Manager - Elective Care

Bath, England, United Kingdom 2 weeks ago

Newport, Wales, United Kingdom 3 weeks ago

Bristol, England, United Kingdom 2 weeks ago

Portbury, England, United Kingdom 3 weeks ago

Bristol, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.