Toyota Retail Manager

Listers; Cheltenham; On-site; GBP 56,000 - 68,000; Full time

Benefits offered by this job

Company car

25 days holiday

Company Pension

Wellness Programme

Staff discount

Job summary

Listers, Cheltenham, is seeking a Retail Manager for our Toyota Dealership. You will drive sales across finance, insurance and value-added products while coaching the team to deliver exceptional customer service.

The role involves managing customer enquiries, presenting financial solutions, and ensuring FCA compliance and accurate paperwork. A company car is included, with an OTE of £62,000.

Qualifications

• Strong track record in sales management within automotive retail.
• Experience selling finance, insurance and value-added products is advantageous.
• Ability to coach and develop sales teams for growth.

Responsibilities

• Grow all aspects of sales gross profit, focusing on finance, insurance and add-ons.
• Lead and develop the sales team to handle customer enquiries effectively.
• Discuss and present financial requirements and proposed agreements to lenders.
• Ensure FCA compliance and accurate documentation across the dealership.

Skills

Sales leadership

Finance sales

Customer service

Coaching

Job description

Job Introduction

We are currently recruiting for a Retail Manager to join our Toyota Dealership in Cheltenham.

The working hours are Monday to Saturday, with a day off in the week and working Sundays on a rota basis (8.30 to 6pm Monday to Friday, 8.30am to 5pm on Saturdays and 10am to 4pm on Sundays).

Benefits

Benefits include the use of a company car and an OTE of £62,000.

Role and Responsibilities

• Within each of our dealerships we have specialists who can guide and offer customers comprehensive support in all of their vehicle financing and insurance requirements.
• As a Retail Manager with Listers you will grow all aspects of sales gross profit, specialising in finance, insurance and value added products.
• You will be at the core of customer enquiries and assist in developing the sales team.
• Discussing the financial requirements of our customers.
• Advising customers on finance, insurance, warranties and other services offered by our dealerships.
• Ensure customers have a clear understanding of obligations they are entering into.
• Working closely with members of the sales team and providing coaching and assistance.
• Proposing financial agreements to our nominated lenders.
• Ensuring that all documentation is accurate and FCA compliant.

About you

• You may be an existing retail manager, sales manager, sales controller or looking for your first step into management.
• You will be confident in discussing and identifying individual / company requirements.
• Have an outstanding record of sales achievement with exceptional finance sales performance.
• Highly organised to ensure that all company, manufacturer and finance house paperwork is correct and FCA compliant.
• Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

• 25 days holiday plus bank holidays
• Company Pension
• Wellness Programme
• Sick Pay
• Group life insurance
• Staff discount on car servicing
• Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer & professional qualifications
• Free Parking / On-site Parking
• Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There's a reason why this is the case, actually there's over two and a half thousand reasons, our team.

Since the very beginning our success has been a product of the fantastic people that work for us.

This is recognised by representing some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire.