Tour Operations Specialist Sales Agent

Tennessee Farmers Cooperative Inc; Warwick; Vor Ort; GBP 20.000 - 32.000; Vollzeit

Benefits dieser Stelle

Employee discounts

30 days annual leave

Health and wellbeing programmes

Full training and development plans

Enhanced maternity, paternity and11

Zusammenfassung

Coop Holidays Travel Group is seeking a Tour Operations Specialist Sales Agent to join our team and help craft bespoke experiences for B2B and retail customers. You will liaise with clients, upsell products, and ensure smooth bookings from enquiry to post-travel support.

You will handle inquiries, sell a wide range of Coop Holidays offerings from tailor-made itineraries to cruises, and work toward targets while delivering exceptional service. Training is provided, with staff discounts on travel.

Qualifikationen

• Previous experience in travel and sales.
• Customer-focused with a friendly and approachable nature.
• Ability to work independently and as part of a team.
• Comfortable using web-based systems.

Aufgaben

• Receive sales enquiries from B2B customers and answer efficiently.
• Sell a range of Coop Holidays products, including tailor-made itineraries, cruises, Eurostar, city breaks, and more.
• Achieve sales targets by maximizing selling opportunities of Coop Holidays products.
• Provide first-level support to customers on queries regarding bookings or products.

Kenntnisse

Travel sales experience

Customer focus

Independent worker

Team player

Online systems proficiency

Tools

Booking systems

Jobbeschreibung

Joining our team as a Tour Operations Specialist Sales Agent means you are a part of something bigger. We are a multi-award-winning Travel Group, who go above and beyond to create bespoke and memorable experiences for our customers and members.

Some of your key responsibilities as a Tour Ops Specialist would include:

• Receiving sales enquiries from B2B customers and answering them efficiently
• Selling a range of Coop Holidays products - including tailor-made itineraries, Cruise packages, Eurostar, long & short haul, City Break experiences and more
• Achieving sales targets by maximising selling opportunities of Coop Holidays products at every opportunity
• Providing first-level support to customers on any queries regarding their booking or Coop Holidays product

Who are we looking for?

To be a successful candidate for this role you will need:

• Previous experience in Travel and sales
• To be customer-focused with a friendly and approachable nature
• To be able to work independently and as part of a team
• To be comfortable using web-based systems

What can we offer you?

• Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
• 30 Days Annual Leave - Rising with service up to a maximum of 37 days
• Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
• Full Training and Accredited Development Plans
• Enhanced Maternity, Paternity and Family leave and more!