Travel Consultant

Co-Operative Energy Ltd; Worcester; Hybrid; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Employee Discounts

Annual leave 30 days

Health & wellbeing programmes

Training & development plans

Enhanced family leave

Job summary

OurCoop Travel is seeking a Travel Consultant to deliver exceptional customer service, meet sales targets, and upsell additional products. You will collaborate with colleagues and customers to enhance the travel experience.

The role includes participating in training and development to grow product knowledge and selling capabilities within a supportive team environment.

Qualifications

• To be a successful candidate you will have experience in sales or customer-focused environments.
• You should be confident, sociable and vibrant.
• You should be able to collaborate with colleagues and customers.

Responsibilities

• Deliver unrivalled customer service by continuously going the extra mile.
• Achieve sales targets by maximising customers' bookings.
• Maximise selling opportunities through upselling additional products and services.
• Actively participate in training to enhance knowledge and personal development.

Skills

Sales experience

Customer service

Interpersonal skills

Job description

Your next adventure starts here at OurCoop Travel!

At OurCoop Travel, we take great pride in championing an inclusive and diverse workplace where our colleagues can express themselves.

As a Travel Consultant, you will:

• Deliver unrivalled customer service by continuously going the extra mile
• Achieve sales and profit targets by maximising customers bookings
• Maximise selling opportunities through upselling additional products and services
• Actively participate in training to enhance knowledge and personal development

Who are we looking for?

To be a successful candidate for this role you will need:

• Experience in sales or customer focused environments is essential
• A confident, sociable, and vibrant personality
• An ability to collaborate with colleagues and customers

What can we offer you?

• Employee Discounts – Save up to 60% off Childcare, 20% off your Food Shop and 15% off your next Holiday
• 30 Days Annual Leave - Rising with service up to a maximum of 37 days
• Health and Wellbeing Programmes – Benefit from our Stream App and our partnership with Grocery Aid for financial and mental health support
• Full Training and Accredited Development Plans
• Enhanced Maternity, Paternity and Family leave and more!