Tour Operations Specialist Sales Agent

CO-OP; Lichfield; On-site; GBP 25,000 - 36,000; Full time

Job summary

CO-OP Travel is seeking a Tour Operations Specialist Sales Agent to join our team. You will handle B2B sales enquiries, promote Coop Holidays products (tailor-made itineraries, cruises, Eurostar, city breaks) and work toward sales targets while supporting customers on bookings.

The role requires travel and sales experience, a customer-focused approach, the ability to work independently or as part of a team, and comfort with web-based systems.

Qualifications

• Travel and sales experience preferred.
• Customer-focused with friendly, approachable nature.
• Able to work independently and as part of a team.
• Comfortable using web-based systems.

Responsibilities

• Receiving sales enquiries from B2B customers and answering them efficiently.
• Selling a range of Coop Holidays products - including tailor-made itineraries, Cruise packages, Eurostar, long & short haul, City Break experiences and more
• Achieving sales targets by maximising selling opportunities of Coop Holidays products at every opportunity
• Providing first-level support to customers on any queries regarding their booking or Coop Holidays product

Skills

Travel experience

Sales experience

Customer focus

Independent worker

Team player

Web systems

Job description

Joining our team as a Tour Operations Specialist Sales Agent means you are a part of something bigger. We are a multi-award-winning Travel Group, who go above and beyond to create bespoke and memorable experiences for our customers and members. Some of your key responsibilities as a Tour Ops Specialist would include:

• Receiving sales enquiries from B2B customers and answering them efficiently
• Selling a range of Coop Holidays products - including tailor-made itineraries, Cruise packages, Eurostar, long & short haul, City Break experiences and more
• Achieving sales targets by maximising selling opportunities of Coop Holidays products at every opportunity
• Providing first-level support to customers on any queries regarding their booking or Coop Holidays product

To be a successful candidate for this role you will need:

• Previous experience in Travel and sales
• To be customer-focused with a friendly and approachable nature
• To be able to work independently and as part of a team
• To be comfortable using web-based systems