Tour Assistant

TAG; Warrington; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Private Medical and Dental insurance

Wellness/EAP programme

Employee discounts

Enhanced employer pension contributors

Service-based holiday entitlement

Job summary

TAG provides high-touch, personalised travel and event management services to major clients. The Tour Assistant supports administrative and financial tasks, ensuring seamless, personalised service and coordination of tour travel logistics.

A clear path to becoming a Tour Coordinator is outlined within the role. The position emphasizes assisting with client tour requests, arranging travel basics, creating movement sheets, and contributing to cost-saving supplier negotiations.

Qualifications

• Minimum 1 year Travel & Tourism experience via work or education.
• Proven record of working in a service (preferably touring) environment.
• Good working knowledge of Microsoft Office Suite.

Responsibilities

• Provide a support and administration service to the team in fulfilling all aspects of client tour requests.
• Create basic tour movement sheets ensuring accuracy and consistency throughout.
• Book basic travel arrangements with supervision as requested.
• Help design and create detailed PowerPoint presentations for artist hotels.
• Use the functions of GDS and other applicable system tools or software implemented at TAG.
• Support negotiations to get the best rates from suppliers in order to maximise savings, reduce client expenditure and increase company profitability.

Skills

Customer service

Communication

Organisational skills

Education

Travel & Tourism coursework/qualification

Tools

GDS

PowerPoint

Microsoft Office

Job description

About the Company:

TAG provides high-touch, personalised travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer.

Tour Assistant Overview:

The Touring team is dedicated to delivering high-quality, end-to-end services to its clients.

As a Tour Assistant, you will provide essential support across administrative and financial tasks, helping the team maintain exceptional standards. You will play a key role in ensuring a seamless, personalised service, tailored to the individual needs of each client.

This role will involve supporting the coordination and execution of tour travel logistics, ensuring all arrangements are delivered in line with both company and client policies.

The Tour Assistant position forms part of a structured development pathway, offering clear progression towards becoming a Tour Coordinator.

Responsibilities & Duties:

• Provide a support and administration service to the team in fulfilling all aspects of client tour requests
• Create basic tour movement sheets ensuring accuracy and consistency throughout.
• Book basic travel arrangements with supervision as requested
• Help design and create detailed PowerPoint presentations for artist hotels
• Use the functions of GDS and other applicable system tools or software implemented at TAG
• Support negotiations to get the best rates from suppliers in order to maximise savings, reduce client expenditure and increase company profitability

Qualifications:

• Minimum 1 year Travel & Tourism experience via work or education
• Proven record of working in a service (preferably touring) environment
• Good working knowledge of Microsoft Office Suite

Experience TAG Perks:

• Competitive salary
• Private Medical and Dental insurance
• Wellness/EAP programme
• Employee discounts
• Enhanced employer pension contributions
• Service-based holiday entitlement

We are committed to offering an equal opportunity for all employees and applicants.