Tour Assistant

TAG; Greater London; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Private Medical and Dental insurance

Enhanced employer pension contribution

Service-based holiday entitlement

Job summary

TAG is seeking a proactive Tour Assistant to provide essential administrative and financial support to the Touring team, ensuring seamless travel logistics and a personalised client experience.

You'll assist with booking basic travel, maintaining tour movement sheets, and helping create hotel decks for artists, with clear development paths toward becoming a Tour Coordinator.

Qualifications

• 1 year of Travel & Tourism experience through work or education.
• Proven experience working in a service-focused environment, preferably within touring or travel.
• Good working knowledge of Microsoft Office Suite.

Responsibilities

• Provide administrative and operational support to the Touring team across all aspects of client tour requests
• Create and maintain accurate tour movement sheets with consistency and attention to detail
• Assist with booking basic travel arrangements under supervision
• Support the design and creation of detailed hotel presentation decks for artists
• Utilise GDS and other internal systems and tools implemented at TAG
• Assist with supplier negotiations to secure competitive rates, maximise savings and support company profitability

Skills

Microsoft Office Suite

Administrative support

Customer service

Tools

GDS

Internal systems

Job description

TAG provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.

The Touring team is dedicated to delivering high-quality, end-to-end travel services tailored to each client’s unique needs.

As a Tour Assistant, you will provide essential administrative and financial support to the team, helping ensure a seamless and personalised client experience. You will assist with the coordination and execution of tour travel logistics, ensuring all arrangements align with both company and client policies.

This role is part of a structured development pathway, offering clear progression opportunities toward becoming a Tour Coordinator.

Responsibilities & Duties

• Provide administrative and operational support to the Touring team across all aspects of client tour requests
• Create and maintain accurate tour movement sheets with consistency and attention to detail
• Assist with booking basic travel arrangements under supervision
• Support the design and creation of detailed hotel presentation decks for artists
• Utilise GDS and other internal systems and tools implemented at TAG
• Assist with supplier negotiations to secure competitive rates, maximise savings and support company profitability

Qualifications

• Minimum 1 year of Travel & Tourism experience through work or education
• Proven experience working in a service-focused environment, preferably within touring or travel
• Good working knowledge of Microsoft Office Suite

Experience TAG Perks

• Private Medical and Dental insurance
• Enhanced employer pension contributions
• Service-based holiday entitlement

We are committed to offering an equal opportunity for all employees and applicants.