TIS Service Desk Engineer — Frontline IT Support at College

City and Islington College; City Of London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Capital City College in London is seeking a dedicated TIS Service Desk Engineer to provide frontline IT support for learners and staff, ensuring requests are resolved quickly and professionally.

You will join a friendly, professional team committed to delivering high-quality service across the college, contributing to an inclusive environment and helping maintain reliable technology for teaching and learning.

Qualifications

• Strong organisational skills with the ability to manage multiple tasks with accuracy.
• Clear and professional communication in a service desk context.
• Proactive attitude and willingness to learn and adapt.
• Experience in a similar service desk role is desirable.

Responsibilities

• Ensure learner and staff requests are dealt with quickly and effectively while maintaining high service levels.

Skills

Strong organisational skills

Clear communication skills

Proactive attitude

Experience in a similar role

Job description

Capital City College in London is seeking a dedicated TIS Service Desk Engineer to provide frontline IT support for learners and staff, ensuring requests are resolved quickly and professionally.

You will join a friendly, professional team committed to delivering high-quality service across the college, contributing to an inclusive environment and helping maintain reliable technology for teaching and learning.