Tills - Sales Assistant

Squire's Garden Centres; Greater London; Sur place; GBP 12 000 - 18 000; Plein temps

Résumé du poste

Squire's Garden Centres is seeking a customer service assistant to provide professional support to our customers and work closely with the Garden Centre Manager to help the business succeed.

You will greet customers, answer queries, identify needs through interaction, and help maintain merchandising standards and housekeeping according to company guidelines. Alternate weekends, Saturday 14:00-18:00 and Sunday 13:00-17:00 are required.

Qualifications

• Provide professional support to customers.
• Excellent standards of customer service.
• Willing to learn and adapt to weekend rota.

Responsabilités

• Provide an enjoyable shopping experience for everyone by greeting customers and offering assistance
• Handling customer queries courteously and efficiently
• Identifying customer needs through interaction, and taking appropriate action
• Maintaining merchandising and housekeeping to company guidelines

Connaissances

Customer service

Interpersonal skills

Willingness to learn

Description du poste

Your primary responsibility will be to provide professional support to our customers.

Working closely with the Garden Centre Manager to help the business to succeed.

Rota: Alternate weekends, Saturday 14:00-18:00 and Sunday 13:00-17:00

Main duties and responsibilities:

• Provide an enjoyable shopping experience for everyone by:
• Ensuring all customers are greeted and offered assistance
• Handling customer queries courteously and efficiently
• Identifying customer needs through interaction, and taking appropriate action
• Excellent standards of merchandising and housekeeping are established and maintained in accordance with company guidelines

To be successful in this role, we are looking for people:

• Good friendly manner
• Good interpersonal skills
• Willing to learn