Sundries - Sales Assistant

Squire's Garden Centres; Milford; On-site; GBP 20,000 - 26,000; Full time

Job summary

Squire's Garden Centres is seeking a customer-focused team member to provide professional support to our customers on the shop floor. You will work closely with the Garden Centre Manager to help the business succeed and ensure a warm, welcoming shopping environment.

This full-time role (40 hours) involves greeting customers, answering queries, identifying needs, and maintaining high merchandising and housekeeping standards in line with company guidelines.

Qualifications

• Friendly, approachable demeanour.
• Strong communication and listening skills.
• Eager to learn and develop in a retail environment.

Responsibilities

• Provide an enjoyable shopping experience for customers.
• Greet customers and offer assistance.
• Handle customer queries courteously and efficiently.
• Identify customer needs through interaction and take appropriate action.
• Maintain merchandising and housekeeping standards according to company guidelines.

Skills

Customer service

Interpersonal skills

Willingness to learn

Job description

Your primary responsibility will be to provide professional support to our customers.

Working closely with the Garden Centre Manager to help the business to succeed.

Rota: Full Time, 40 hours

Week 1: Monday 09:00-18:00, Tuesday 09:00-18:00, Thursday 09:00-18:00, Friday 09:00-18:00 and Saturday 09:00-18:00

Week 2: Sunday 09:00-17:30, Tuesday 09:00-18:00, Wednesday 09:00-18:00, Thursday 09:00-18:00 and Friday 09:00-18:00

Main duties and responsibilities:

• Provide an enjoyable shopping experience for everyone by:
• Ensuring all customers are greeted and offered assistance
• Handling customer queries courteously and efficiently
• Identifying customer needs through interaction, and taking appropriate action
• Excellent standards of merchandising and housekeeping are established and maintained in accordance with company guidelines

To be successful in this role, we are looking for people:

• Good friendly manner
• Good interpersonal skills
• Willing to learn