Garden Centre Sales & Customer Service Associate

Squire's Garden Centres; United Kingdom; Remote; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Employee discount

Holiday allowance

Bonus

Pension plan

Attendance bonus

Learning & Development

Birthday gift

Cycle2work scheme

Child's first day at school

RHS membership or tree/shrub

Employee Assistance Programme (EAP)

Retirement benefits

Free parking

Job summary

Squire’s Garden Centres is seeking a friendly, customer-focused team member to provide professional support to customers on the shop floor. You will work closely with the Garden Centre Manager to help the business succeed.

The rota includes alternate Tuesdays and Thursdays 09:00-18:00 with alternate weekends, including Saturday 09:00-18:00 and Sunday 10:30-17:30. You will greet customers, answer queries, and uphold high merchandising and store standards.

Qualifications

• Excellent customer service and communication skills.
• Willing to learn and adapt.
• Friendly and approachable.

Responsibilities

• Provide an enjoyable shopping experience for everyone by greeting customers and offering assistance.
• Handle customer queries courteously and efficiently.
• Identify customer needs through interaction and take appropriate action.
• Maintain excellent standards of merchandising and housekeeping in line with company guidelines.

Job description

Squire’s Garden Centres is seeking a friendly, customer-focused team member to provide professional support to customers on the shop floor. You will work closely with the Garden Centre Manager to help the business succeed.

The rota includes alternate Tuesdays and Thursdays 09:00-18:00 with alternate weekends, including Saturday 09:00-18:00 and Sunday 10:30-17:30. You will greet customers, answer queries, and uphold high merchandising and store standards.