TikTok Shop Account Manager with Spanish

Koninklijke Philips N.V.; Farnborough; Presencial; GBP 39.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pension contribution

Private healthcare

Descripción de la vacante

Philips is seeking a proactive Account Manager to join our TikTok Shop team, supporting the Spanish market while collaborating with our UK HQ. You will nurture relationships with our TikTok Shop Agency Partner and TikTok Shop HQ, driving commercial objectives and consumer engagement on the platform.

The role requires strong e-commerce knowledge, stakeholder management, and excellent communication skills. You will work in a team that values collaboration and hands-on execution, with in-office

Formación

• Minimum 5 years in national account management with e-commerce background.
• Experience in global/brand-led consumer organizations.
• Comfortable communicating in Italian.
• Hands-on P&L management experience.
• Strong presentations and PowerPoint proficiency.

Responsabilidades

• Drive sell-out (GMV) performance on TikTok Shop Spain in line with objectives.
• Collaborate with Marketing Manager to deliver content engagement metrics.
• Lead lower funnel activations and TikTok Shop Lives.
• Manage portfolio and pricing strategy per WE guard-rails.
• Co-create FY activation plan aligned with WE Incubator objectives.
• Coordinate with TikTok Shop Agency Partner and ensure content aligns with Philips brand.

Conocimientos

Account management

E-commerce

Stakeholder mgmt

PowerPoint

Herramientas

PowerPoint

Descripción del empleo

Philips is seeking a proactive and consumer-centric Account Manager to join our Tiktok Shop team to support Spanish team. You will be responsible for managing and nurturing relationships with our Tiktok Shop Agency Partner and Tiktok Shop HQ, whilst driving our commercial and engagement objectives forward on the platform. This role requires excellent communication skills, a deep understanding of e-commerce, commercial strategy and the power of social media on the consumer decision journey,

Responsibilities

• Drive the sell-out ( GMV) performance on Tiktok Shop Spain, in line with objectives, and manage the sell-in of our Tiktok shop Agency partner.
• Work closely with the Marketing Manager to deliver content engagement metrics.
• Responsible for all lower funnel activations on the platform, with a particular focus on Tiktok Shop Lives.
• Manage portfolio and pricing strategy for the platform, in line with WE guard-rails.
• Co-create with Marketing Manager a FY activation plan which aligns with the WE Incubator team objectives.
• Work closely with the Philips Tiktok Shop Agency Partner (TSP) to deliver the activation calendar and ensure all content deliverables are aligned with Philips brand guidelines.
• Manage A&P and promo spending for the channel- key user for SAP.
• Track performance across GMV, content engagement and outputs and optimise where needed.
• Develop strong relationship with the Tiktok Account Management Team to secure brand and commercial unlocks for Philips.
• Support the Marketing manager with the planning and delivery of handle content, affiliate outreach and ads.
• Stay up to date with the latest trends on TikTok, and weave best practise into Philips content plan.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Requirements

• Bring a minimum of 5 years work experience in National Account Management with a strong background in e-commerce.
• Have worked within a global organization - ideally one that is brand-led and consumer focused.
• Are comfortable communication in Italian.
• Possess hands-on experience managing P&L responsibilities.
• Are skilled in creating impactful presentations and confident using PowerPoint.
• Have a solid track record of optimizing the customer decision journey and enhancing user experience.
• Demonstrate strong stakeholder management capabilities, able to align and influence across diverse teams.
• You are passionate about new technologies and eager to grow and develop your skills.
• You want to work together and act as a real team player, a great communicator and are comfortable working with different stakeholders.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you're interested in this role and have many, but not all, of the experiences needed, you may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

Salary and Benefits

Doing meaningful work should come with fair, transparent rewards. The base salary range for this role is £39 340- £ 61 820. This role is eligible for a annual incentive with your rewards linked to key performance indicators and company results. Benefits include a generous pension contribution, private healthcare, along with a range of flexible benefits and family friendly policies. We also have plenty of learning opportunities to support your development at Philips. We'll share the full details with you during the interview process, so you can make a clear, informed decision.